Month: March 2015

CQC’s response to safeguarding alerts falls short of targets

CQC’s board members have expressed concerns over CQC’s performance in responding to safeguarding information in the latest CQC board meeting. Although CQC reports a marginal improvement on response times to safeguarding alerts and concerns for the year to date, figures show that CQC’s hospital directorate followed up on 32% of safeguarding alerts within one day …

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Continuous change obscures performance results for England’s schools

The general secretary of the Association of School and College Leaders (ASCL), Brian Lightman, has highlighted that the continuous changes being made to schools by the government has made it impossible for people to tell how well England’s schools are performing. Speaking at the ASCL annual conference in London he said “Hard though it is …

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CQC reflects on complaints

CQC’s Chief Inspector of Hospitals, Prof Sir Mike Richards, has reflected on complaints within the health and adult social care sector following the launch of a new campaign by Which? to make complaints count in public services. Which? report that its findings indicate that many people do not complain when they experience problems, and those …

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