According to the annual British Social Attitudes survey, public satisfaction with GP services has fallen to its lowest level since records began in 1983. The main reasons for the dissatisfaction with the overall service are staff shortages, long waiting times, lack of funding and government reforms. These reasons are hardly surprising and reinforce what we …
Public satisfaction with GP services at record low Read More »
We are disappointed with the results of our recent CQC review, one of the things we were marked down for was not involving our clients in planning their care. We dispute this as patient involvement has always be central to how our service operates. How can we compile evidence to back up our challenge? To …
Ask the solicitor – Drink and Drugs News – Nicole Ridgwell Read More »
The requirement for openness and honesty of those in the health and social care sector about the care provided to service users, particularly when things have gone wrong (referred to as the duty of candour), is a key duty that has been at the forefront of the media recently. Both providers of health and social …
Maintaining the statutory duty of candour – HSJ Insight and influence Read More »
New figures have showed that care home managers reported almost 13,000 concerns that vulnerable residents were experiencing financial abuse in the past four years. Between 2013 and June last year, statistics show that there were 12,968 investigations of potential financial abuse by the CQC. Data has been collected from an FOI request to the CQC, …
Figures show high levels of financial abuse of care home residents Read More »
To launch an effective challenge, providers must understand the parameters of the process itself. With CQC draft inspection reports, challenges should be made through the factual accuracy process, through which the provider has ten working days to submit a response from the date of receipt. It is important to note that CQC factual accuracy …
The requirement for a multi-disciplinary care and support package to meet any service user’s assessed needs is the focal point of all provider-service user interactions within the health and social care sector. It was the introduction of the Care Act 2014, and its ‘no decision about me without me’ principles, which focused the sector on …
Care Talk – Care Assessments – why must they be person-centered and what does that mean? Read More »
The pressures on the AMHP workforce have never been greater, according to a Community Care Freedom of Information request. As the number of detentions rise by 50% per year, it appears the number of AMHP’s continues to shrink. Various councils have reported concerns about an ageing workforce and the potential to lose more experienced AMHPs …
Research reveals approved mental health professionals are under significant pressure Read More »
The Government has set up a consultation on the secondary legislative framework of The Children and Social Work Act 2017. Much of the detail of the legal framework to this Act is to be set out in regulations, and this consultation seeks views on the policy underpinning those regulations. These will cover the full range …
Government publishes draft regulations to establish Social Work England Read More »
The National Audit Office (NAO) has said the sector was struggling in particular to recruit nurses and senior staff to run services, causing the elderly and disabled to go without care. This warning comes a few months before the government is set to publish a Green Paper with proposals to change the way care services …
NAO says a lack of government planning and funding has undermined the care sector Read More »
As first published in the HSJ Insight and Influence Channel. We are in mid-Winter. We were told the NHS was never better prepared. A significant ‘flu “epidemic”, relatively unusual cold conditions and a difficult Christmas (most of which were unpredictable) have all intervened. Confidence has been shattered. We have all viewed images, designed to be …
Ridout Report – Winter Pressures- A Partial Solution Read More »
Ridouts is a team of specialist health and social care lawyers, providing dedicated legal advice for care homes, GP practices, children’s homes, dental practices, domiciliary and home care agencies, supported and independent living services and both private and NHS hospitals.
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