A study by University College London surveyed care home staff and asked them about positive and negative behaviour they had witnessed or done themselves. The report found that neglect is widespread in care homes across England where staff are burnout and under enormous amounts of pressure.

The study found that five per cent of staff reported verbal abuse and just over one per cent reported physical abuse. The most common negative behaviours ranged between making a resident wait for care, giving residents insufficient time for food, taking insufficient care when moving residents and avoiding a resident with challenging behaviour.

The study forms part of the UCL MARQUE cohort study. Amongst research into positive and negative behaviours, the study also looks at cost-effective interventions to improve the quality of care for people with dementia. Overall the study will be used to measure how well training interventions are working and what can be done to improve staff training of dementia.