Star ratings

Ridouts is the only specialist care sector advisor offering dedicated products to help providers appeal against unfair inspection reports and star ratings.

We offer the following range of services to suit your budget and match the level of assistance you want:

Independent appraisal of your draft inspection report by our expert lawyers
Drafting comments in response to your inspection report
Advice on negotiating a resolution with your local CSCI office
Helping with appeals - setting out your case to CSCI’s Quality Rating Reviewers
Negotiating with your commissioners to continue placing clients with you
Advice on further legal challenges
Managing your deadlines under the Quality Ratings Review system

For more information, contact Paul Ridout, Stuart Marchant or Jonny Landau on:
020 7317 0340 or email info@ridout-law.com.

PDF article Download Paul’s article on Star Rating Appeals from Healthcare Business March 2008

PDF article Download Stuart’s article on Star Rating Appeals from Caring Business March 2008

Visit CSCI's quality rating review service.

Download Article (PDF) Download Article (PDF)

What we’re saying...

“Whilst the inspector is cast by CSCI in the role of fountain of absolute wisdom, there is no justification for this. The inspector is just an observer trained in nothing more than the CSCI methodology.”

Paul Ridout, Healthcare Business March 2008

“CSCI says that the review is not an opportunity for providers to submit new evidence about the quality of their home. But what is 'new evidence'? If the inspector failed to identify relevant information at the time of the inspection, this should not be considered 'new'.”

Stuart Marchant, Caring Business March 2008