Month: February 2012

The Department of Health’s Performance and Capability Review of CQC

Understandably, all the recent headlines about CQC have been around the resignation of CQC’s Chief Executive, Cynthia Bower, although she will not be departing until September 2012. Her resignation coincided with the publication of the Department’s Performance and Capability Review of CQC.  While light on detail, it does give some interesting pointers to the likely …

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Proposals for Reform of the CQC Compliance and Enforcement Model from 1 April 2012

On 15 February 2012, the CQC Board discussed the proposals for the reform of the CQC judgement framework and the enforcement policy following the recent consultation. Some of the major proposed changes are set out below. The end of Improvement actions One of the key proposals is to stop setting improvement actions given CQC’s admission …

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Care Talk: Managing Medication in Home Care

Late last year, CQC announced that it was going to carry out themed inspections of 250 home care providers in addition to planned reviews.  The themed inspections will start in April 2012 and will look at: ·         Respecting and involving people who use services; ·         Care and welfare of people who use services; and ·         …

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Care Talk: Duplication of Regulation – A Guide for Frustrated Providers

Monday 9.00am: a Fire Safety Officer appears and asks to see your fire safety records.  Ten minutes later, a Contracts Officer arrives from the Local Authority asking to see care plans including Mental Capacity Assessments.  After another quarter of an hour, two CQC Inspectors arrive with a Pharmacy Inspector.  The Inspectors also want to look …

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The CQC Provider Profile – a fairer system than the old star ratings?

Provider Profiles were introduced on the CQC website without fanfare towards the end of last year. At first glance, it might appear beneficial that the Profiles can be easily understood, with a green tick denoting compliance, a grey cross non-compliance and a red cross, enforcement action. However, on careful examination, there are genuine concerns about …

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