Adult Safeguarding and Local Authority Designated Officer (LADO) Investigations

Providers may find themselves involved in safeguarding investigations, whether that is through self-reported matters or because third-parties make a referral or allegation.

A section 42 enquiry can sometimes lead to difficult, protracted and opaque safeguarding investigations.  They can lead to embargoes and large-scale investigations.  Sometimes contracts can be cancelled and service users moved. 

Investigations can be highly disruptive, drain morale and leave services financially vulnerable with reputations damaged.

Providers can find themselves subject to investigations which are fundamentally unfair with incorrect conclusions drawn.  Even if the final findings demonstrate there is no basis for the allegation, damage can have already been caused. 

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