Caroline Barker

Caroline Barker

CQC Letters of Intent: A precursor to urgent action – don’t miss the opportunity to stop it escalating

As reported on in our October 2020 Newsletter, the introduction of CQC’s Transitional Monitoring Approach means that the CQC is moving away from timetabled inspections and towards a more risk based approach.  The CQC will base the action it takes on the information it is in receipt of, but this does not necessarily mean that …

CQC Letters of Intent: A precursor to urgent action – don’t miss the opportunity to stop it escalating Read More »

How the CQC’s transitional regulatory approach could affect your GP practice

The CQC’s transitional regulatory approach is being rolled out to general practice from 19 October 2020. The approach builds upon the regulator’s emergency support framework which it introduced when the COVID-19 pandemic struck. The CQC’s intention is to move away from fixed timetabled inspections and towards inspecting based on presenting risk. The CQC has indicated …

How the CQC’s transitional regulatory approach could affect your GP practice Read More »

How COVID-19 may have a Positive Effect on the Inspection Process

There appears to be a buzz phrase going round CQC at the moment.  At the May 2020 CQC Board meeting “crossing the threshold” was said a number of times by different Board members – “…nothing beats crossing the threshold…”, “…people going out, crossing thresholds to one level or another…”, “…as this infection risk does reduce …

How COVID-19 may have a Positive Effect on the Inspection Process Read More »

CQC’s Emergency Support Framework – not all it’s cracked up to be

I had to chuckle when I read the CQC Emergency Support Framework.   Billed as a supportive process, it would appear to be anything but. It is however not a laughing matter.  It appears to be a way to gather information about providers outside of the regulatory framework to use against them at a future date. …

CQC’s Emergency Support Framework – not all it’s cracked up to be Read More »

What happens when a critical incident occurs at your care service?

When a major event occurs at a home, be it a death or a serious incident, there will be many authorities and bodies interested in what has happened, and what is happening, at the home.  This is likely to include the police, the CQC, commissioners, and the local authority in its safeguarding role.  Additionally, following …

What happens when a critical incident occurs at your care service? Read More »

Further Guidance on Suspension of Ratings: Providers should be wary – Caring Times – February 2020

In last month’s edition of Caring Times, I wrote about the CQC’s power to suspend a provider’s rating when it had concerns that the current rating was possibly no longer reflective of the care being provided to service users. I had highlighted my concern that the only information available to providers was a sentence in …

Further Guidance on Suspension of Ratings: Providers should be wary – Caring Times – February 2020 Read More »

Suspension of Ratings: Is this CQC being transparent or underhand? As published in Caring Times December 2019

Between April and July 2019, CQC suspended 4 providers’ ratings. “Their rating was suspended? Don’t you mean their registration was suspended?” I hear you ask? A little known option available to CQC, which has made its way into the Provider Guidance on ‘How CQC monitors, inspects and regulates adult social care services,’ allows CQC to …

Suspension of Ratings: Is this CQC being transparent or underhand? As published in Caring Times December 2019 Read More »

Ridout Report – June 2019 – It’s one rule for you and one rule for CQC. Does CQC deserve respect when it has double standards?

I recently saw a post on LinkedIn that said “Who is actually holding the Care Quality Commission to account”.  It’s a good question.  Sadly it often falls to Providers to challenge and question CQC, both its actions and its judgments. Challenge usually, but not always, accompanies a rating of Requires Improvement or Inadequate.  As of …

Ridout Report – June 2019 – It’s one rule for you and one rule for CQC. Does CQC deserve respect when it has double standards? Read More »

Care Talk – June 2019 – How providers and their staff can influence CQC to be more consistent

CQC presented its draft Business Plan for 2019/2020 at its April Board meeting.  At the core of the plan are four key items, described as CQC’s purpose: encourage improvement, innovation and sustainability in care; deliver an intelligence driven approach to regulation; promote a single shared view of quality; improve their efficiencies and effectiveness. One of …

Care Talk – June 2019 – How providers and their staff can influence CQC to be more consistent Read More »

Thanks for visiting

Sign up to hear more from us