Caroline Barker

Suspension of Ratings: Is this CQC being transparent or underhand? As published in Caring Times December 2019

Between April and July 2019, CQC suspended 4 providers’ ratings. “Their rating was suspended? Don’t you mean their registration was suspended?” I hear you ask? A little known option available to CQC, which has made its way into the Provider Guidance on ‘How CQC monitors, inspects and regulates adult social care services,’ allows CQC to …

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Ridout Report – June 2019 – It’s one rule for you and one rule for CQC. Does CQC deserve respect when it has double standards?

I recently saw a post on LinkedIn that said “Who is actually holding the Care Quality Commission to account”.  It’s a good question.  Sadly it often falls to Providers to challenge and question CQC, both its actions and its judgments. Challenge usually, but not always, accompanies a rating of Requires Improvement or Inadequate.  As of …

Ridout Report – June 2019 – It’s one rule for you and one rule for CQC. Does CQC deserve respect when it has double standards? Read More »

Care Talk – June 2019 – How providers and their staff can influence CQC to be more consistent

CQC presented its draft Business Plan for 2019/2020 at its April Board meeting.  At the core of the plan are four key items, described as CQC’s purpose: encourage improvement, innovation and sustainability in care; deliver an intelligence driven approach to regulation; promote a single shared view of quality; improve their efficiencies and effectiveness. One of …

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Caring for the carers: culture is crucial – As published in Caring Times

At Ridouts, we advise providers about how they can challenge draft inspection reports, Warning Notices, Notices of Proposals and Decisions – we challenge CQC’s findings; the incorrect facts; and the incorrect interpretation of facts and judgments.  In addition, we are often asked how a provider can counter what staff have told CQC during an inspection …

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Ridout Report -Can technology make the CQC more intelligent?

CQC’s Strategy for 2016 to 2021 sets out four priorities it will focus on in order to achieve a more targeted, responsive and collaborative approach to regulation, so more people get high-quality care.  One of those four priorities is to “deliver an intelligence-driven approach to regulation”. CQC hopes, that by being more intelligence-driven, it will …

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Ridout Report – You’re going to need an iPad before CQC registers you – The musings of a CQC Board member, or a sign of things to come?

At the March 2017 CQC Board Meeting the consultation on ‘Registering the Right Support’ guidance was highlighted by a Board member as a document setting “out very specific conditions under which [CQC] would register housing for people with learning disabilities so there couldn’t be more than…five or six people in a unit.  [CQC] said you …

Ridout Report – You’re going to need an iPad before CQC registers you – The musings of a CQC Board member, or a sign of things to come? Read More »

Healthcare Business- Trial by Media – providers’ reputations are at risk

CQC are and have, for some time, been pressing the Department of Health for a change in regulation to allow it to publish information about enforcement action it has taken which “forced improvement”. This was discussed at the CQC December 2016 Board Meeting where concern was expressed that CQC could not publish information about enforcement …

Healthcare Business- Trial by Media – providers’ reputations are at risk Read More »

HSJ Channel Insight and Influence: Corporate Manslaughter: The stakes are high

In January 2016 Maidstone and Tunbridge Wells NHS Trust will go on trial for corporate manslaughter in respect of a death of a patient following an emergency caesarean section at the Pembury Hospital in October 2012.  The Trust has been charged alongside two anaesthetists who have been charged in their individual capacity with gross negligence …

HSJ Channel Insight and Influence: Corporate Manslaughter: The stakes are high Read More »

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