Samantha Burges

Update on the CQC’s New Regulatory Approach – Inspection Frequency, Evidence Gathering and the New Rating System

The CQC has recently published further information on its new regulatory approach, most notably in relation to the frequency of assessment, how it will gather evidence and its new scoring system for reaching ratings. Frequency of assessment Assessment frequency will be dependent on the information the CQC receives and the evidence it collects about a …

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Death of a service user? What Providers should consider if called to an Inquest

Many health and social care Providers will have had some form of contact with the Coroner’s court, whether it be simply assisting the Coroner with the provision of documentation related to the death of someone who was using or had used their services or attending an Inquest hearing. By their very nature inquests are inquisitorial …

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New Mandatory Training Requirement For All CQC Registered Health And Social Care Providers

The CQC has updated its statutory guidance on compliance with Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This reflects a change in law, as of today (1 July 2022), that requires all health and social care providers registered with the CQC to ensure their staff have received training …

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Receiving and acting on complaints – Could the CQC be due some self-reflection?

An effective complaints system is a key component to ensuring openness and transparency as well as encouraging internal insight within an organisation. In the health and social care sector, this is applicable both to Providers and those that regulate them. However, over the past few years at Ridouts we have noted a dilution in the …

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If Ofsted cancelled your registration would you know what to do?

Many of the children’s home providers we advise at Ridouts are exasperated by the sheer speed at which concerns expressed by Ofsted can escalate into serious enforcement action. Regulatory concerns may start with relatively straightforward recommendations for improvement but quickly escalate to compliance actions and, in the most severe of circumstances, cancellation of registration. It …

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CQC’s New Strategy – What does it say and how will it be implemented?

On 27 May 2021 the CQC launched its new strategy outlining how it plans to change and transform to deliver more effective regulation. While the strategy sets out various high level themes, little is said about how the strategy will actually be implemented and how it could impact registered providers on a day to day …

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Government eases visiting restrictions for those lacking mental capacity

On 27 April 2021 the Department for Health and Social Care updated its guidance and additional guidance on visiting restrictions for those who lack capacity. Essentially the guidance states that face-to-face visits by professionals, for example for DoLS assessments, are an important part of the DoLS legal framework.  Such visits can occur if needed, for …

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