Samantha Burges

Ratings Limiters Under The CQC’s New Methodology

The CQC has recently published additional insight into its scoring process under the new inspection methodology, including explaining how ratings limiters will be applied in the future. Under the current system of KLOEs, prompts and ratings characteristics existing CQC guidance for adult social care services outlines specific ratings limiters related to the Well-led rating. If …

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What To Expect: CQC Inspections Of GP Practices Throughout 2023

The last-minute delay in the implementation of the CQC’s new inspection methodology in December 2022 and the temporary pause in CQC routine inspections of GP practices over the winter months may cause GP practices to wonder what they can expect from CQC inspection in 2023 and what is happening with the development of the CQC’s …

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CQC’s New Inspection Methodology – What To Expect In 2023

Prior to late-December 2022, Providers expected the CQC’s new inspection methodology would be ‘going live’ in Spring 2023. However, on 21 December 2022 the CQC released a news update setting out its ‘revised plan and approach for transformation’. This announced the CQC would be delaying full implementation of the new methodology and instead would be …

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CQC Hot Topic – Providers Under Scrutiny for Staffing Records

Over recent months we have noticed an increase in Providers being criticised by the CQC in relation to compliance with regulatory requirements related to staff recruitment records. This can lead to regulatory breaches being referenced in inspection reports which can limit a Provider’s CQC rating. What do the Regulations say? Regulation 19 of the Health …

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Update on the CQC’s New Regulatory Approach – Inspection Frequency, Evidence Gathering and the New Rating System

The CQC has recently published further information on its new regulatory approach, most notably in relation to the frequency of assessment, how it will gather evidence and its new scoring system for reaching ratings. Frequency of assessment Assessment frequency will be dependent on the information the CQC receives and the evidence it collects about a …

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Death of a service user? What Providers should consider if called to an Inquest

Many health and social care Providers will have had some form of contact with the Coroner’s court, whether it be simply assisting the Coroner with the provision of documentation related to the death of someone who was using or had used their services or attending an Inquest hearing. By their very nature inquests are inquisitorial …

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New Mandatory Training Requirement For All CQC Registered Health And Social Care Providers

The CQC has updated its statutory guidance on compliance with Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This reflects a change in law, as of today (1 July 2022), that requires all health and social care providers registered with the CQC to ensure their staff have received training …

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Receiving and acting on complaints – Could the CQC be due some self-reflection?

An effective complaints system is a key component to ensuring openness and transparency as well as encouraging internal insight within an organisation. In the health and social care sector, this is applicable both to Providers and those that regulate them. However, over the past few years at Ridouts we have noted a dilution in the …

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If Ofsted cancelled your registration would you know what to do?

Many of the children’s home providers we advise at Ridouts are exasperated by the sheer speed at which concerns expressed by Ofsted can escalate into serious enforcement action. Regulatory concerns may start with relatively straightforward recommendations for improvement but quickly escalate to compliance actions and, in the most severe of circumstances, cancellation of registration. It …

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