Samantha Burges

Ofsted Enforcement: Notices Of Proposal – What They Are And How To Respond

Receiving a Notice of Proposal from Ofsted can be a stressful time for Providers, not least because it indicates that Ofsted has serious concerns about a service. Understanding what a Notice of Proposal is, its legal impact and how to respond can help Providers move past the initial panic mode more quickly and enable them …

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CQC Enforcement: Notices Of Proposal – What They Are And How To Respond

Receiving a Notice of Proposal from the CQC can be a stressful time for Providers, not least because it indicates the CQC has serious concerns about a service. Understanding what a Notice of Proposal is, its legal impact and how to respond can help Providers move past the initial panic mode more quickly and enable …

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Staff Recruitment And Retention: Achieve Higher CQC Ratings

Seasoned providers of adult social care services will be well versed in the challenges of recruiting and retaining staff. The latest Skills for Care report on ‘the state of the adult social care sector and workforce in England’, published in October 2023, has highlighted the continuing difficulties in recruiting and retaining staff in an industry …

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Ratings Limiters Under The CQC’s New Methodology

The CQC has recently published additional insight into its scoring process under the new inspection methodology, including explaining how ratings limiters will be applied in the future. Under the current system of KLOEs, prompts and ratings characteristics existing CQC guidance for adult social care services outlines specific ratings limiters related to the Well-led rating. If …

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What To Expect: CQC Inspections Of GP Practices Throughout 2023

The last-minute delay in the implementation of the CQC’s new inspection methodology in December 2022 and the temporary pause in CQC routine inspections of GP practices over the winter months may cause GP practices to wonder what they can expect from CQC inspection in 2023 and what is happening with the development of the CQC’s …

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CQC’s New Inspection Methodology – What To Expect In 2023

Prior to late-December 2022, Providers expected the CQC’s new inspection methodology would be ‘going live’ in Spring 2023. However, on 21 December 2022 the CQC released a news update setting out its ‘revised plan and approach for transformation’. This announced the CQC would be delaying full implementation of the new methodology and instead would be …

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CQC Hot Topic – Providers Under Scrutiny for Staffing Records

Over recent months we have noticed an increase in Providers being criticised by the CQC in relation to compliance with regulatory requirements related to staff recruitment records. This can lead to regulatory breaches being referenced in inspection reports which can limit a Provider’s CQC rating. What do the Regulations say? Regulation 19 of the Health …

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Update on the CQC’s New Regulatory Approach – Inspection Frequency, Evidence Gathering and the New Rating System

The CQC has recently published further information on its new regulatory approach, most notably in relation to the frequency of assessment, how it will gather evidence and its new scoring system for reaching ratings. Frequency of assessment Assessment frequency will be dependent on the information the CQC receives and the evidence it collects about a …

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