Articles & Publications

Death of a service user? What Providers should consider if called to an Inquest

Many health and social care Providers will have had some form of contact with the Coroner’s court, whether it be simply assisting the Coroner with the provision of documentation related to the death of someone who was using or had used their services or attending an Inquest hearing. By their very nature inquests are inquisitorial …

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Controlled Drugs – How Providers can Control the Consequences

The Care Quality Commission (“CQC”) reports annually on its oversight findings to ensure that healthcare providers maintain a safe environment for the management and use of controlled drugs under the Controlled Drugs (Supervision of Management and Use) Regulations 2013 (“CDSMU Regulations”). As part of this, the CQC published, ‘The safer management of controlled drugs: Annual …

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The Costs of Rising Energy Prices – How the Energy Crisis will Impact the Health and Social Care Sector

“How can I afford to heat my home this winter?” – That has been the number one question across the nation since the energy price cap started rising. The continued rise in energy costs will prove to have detrimental effects not only on households, but also catastrophic consequences for our health and social care system. …

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Why Being Organised And Retaining Evidence Is Important, Now More Than Ever For Providers

With a new inspection strategy, the CQC are shifting from regular routine inspections to one based on risk, underpinned by data collection. The health and social care sector, however, should be judged, in part, on service users’ experiences and the level of care they receive which is extremely difficult to capture based on data collection …

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How the CQC uses clinical searches in on-site and off-site inspections

In a webinar which took place on 22 June 2022, the CQC explained that clinical searches which it has developed are now being routinely used by CQC inspectors in both off-site and on-site inspections of GP Practices. The clinical searches were developed in response to the COVID-19 pandemic and their purpose is to assess how …

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6 years since a CQC inspection? Can the CQC move to dynamic, contemporary ratings?

Over the last few months we have frequently written about the CQC moving away from timetabled inspections, now inspecting on the basis of perceived risk.  At Ridouts we have seen, not only, an increase in action taken by the CQC against providers, but action at the highest level, through the issuing of Notices of Proposals …

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CQC’s New Approach To Regulation

In 2021, the CQC unveiled its latest strategy for regulation including a new ‘single inspection framework’ which claims to ensure a greater emphasis on ‘care integration, people’s experiences, cultures of safety and learning/improvement.’ During the pandemic, routine inspections ceased all together and it seems the CQC has taken this opportunity to phase them out as …

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Why appeasing the CQC could lead to a catastrophe later down the line

Our lawyers have been engaged in supporting Health and Care providers with their relationships with regulators for many years. Over the last 20 years there has been a steady increase in the regularity and intensity of regulator intrusion into care provision businesses.  Whilst those businesses face many of the same challenges and operational issues as …

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Are Your Representations Against CQC Notices of Proposal Being Ignored?

At Ridouts we are frequently seeing that the CQC is automatically adopting Notices of Proposal, seemingly ignoring, or not testing the validity of, the representations submitted by Providers. In some cases the CQC is sending out Notices of Decision months after the Notice of Proposal was issued and therefore months and months, in some cases …

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