Articles & Publications

HCPC’s Revised Standards Of Conduct, Performance And Ethics

As Health and Care Professions Council (“HCPC”) registrants will be aware, the HCPC have revised their ‘Standards of Conduct, Performance and Ethics’ (“Standards”) and the revised Standards will come into effect on 1 September 2024. This follows on from the HCPC’s recent revision of the ‘Standards of Proficiency’ which took effect on 1 September 2023. …

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Staff Recruitment And Retention: Achieve Higher CQC Ratings

Seasoned providers of adult social care services will be well versed in the challenges of recruiting and retaining staff. The latest Skills for Care report on ‘the state of the adult social care sector and workforce in England’, published in October 2023, has highlighted the continuing difficulties in recruiting and retaining staff in an industry …

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Mandated Professional Registration For Adult Social Care Workers?

Care England has released its latest publication ‘Care for our future – the roadmap to a sustainable future for adult social care’’ which sets out an adult social care roadmap focusing on workforce, funding and integration. The publication issues a series of policy recommendations for the next Government to implement within 100 days, 2 years …

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The Importance of Consumer Law Obligations in Social Care – Complaints Procedures

In the final installment of my four-part series on consumer law obligations and their relevance to health and social care providers, I will look at the ins and outs of complaint procedures and what can help demonstrate compliance under both consumer law and the Health and Social Care Act 2008 (Regulated) Activities Regulations 2014 (“2014 …

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Every Interaction Counts: The Making Of A Regulatory History

Where police, prosecutors and criminal courts rely on a defendant’s criminal history to support its prosecution, a regulator places the same reliance on a provider or professional individuals’ regulatory history.  While a criminal history requires a formal conviction before it will be considered as part of an individual’s history, a regulatory history does not have …

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The CQC’s New Regulatory Regime – What We Know And Don’t Know

Providers are anticipating the changes to the CQC’s regulatory approach and how they will impact on their businesses. The CQC is drip feeding us with information and it can be hard to see how everything fits together. The aim of this article is to bring you up-to date on the information that has been publicised …

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