The Ridout Report

CQC Letters of Intent: A precursor to urgent action – don’t miss the opportunity to stop it escalating

As reported on in our October 2020 Newsletter, the introduction of CQC’s Transitional Monitoring Approach means that the CQC is moving away from timetabled inspections and towards a more risk based approach.  The CQC will base the action it takes on the information it is in receipt of, but this does not necessarily mean that …

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CQC’s Transitional Monitoring Approach

During the period of the pandemic, CQC paused routine inspections and introduced the Emergency Support Framework (“ESF”) with the intention of focusing on the immediate risks presented by the pandemic. CQC has now developed its new Transitional Monitoring Approach (“TMA”) which is meant to bring together elements of its existing methodologies relying on the approach …

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Safeguarding referrals – to notify or not to notify the CQC?

All providers will (we hope) be familiar with safeguarding referrals. These need to be made to the relevant safeguarding authority when certain incidents, events, or near misses arise in the provision of care services. Many events which lead to safeguarding referrals also fall within the definition of what must be notified to the CQC as …

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Past the peak: Why the fairytale ending will have to wait for the social care sector

It has been an unforgettable few months for all of us. The profile of our world has changed forever and we have quickly adapted to connecting and working in ways that we never have before. For the majority, we have been lucky. We have been able to carry on with some semblance of normality with …

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How COVID-19 may have a Positive Effect on the Inspection Process

There appears to be a buzz phrase going round CQC at the moment.  At the May 2020 CQC Board meeting “crossing the threshold” was said a number of times by different Board members – “…nothing beats crossing the threshold…”, “…people going out, crossing thresholds to one level or another…”, “…as this infection risk does reduce …

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Getting the Facts (and Ratings) Straight – CQC’s Factual Accuracy Process

Whilst the majority of CQC inspections have been put on hold during the COVID-19 pandemic, this will not remain the case forever.  When inspections re-start there will inevitably be a backlog which could lead to reports being rushed, less detailed and more prone to error. Incorrect or misleading information in CQC inspection reports can be …

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Local Authorities provided with the ability to relax adherence to their duties under the Care Act 2014

The Government has provided Local Authorities with the ability to relax their adherence to certain duties such as to conduct care assessments; determine eligibility for the receipt of care; assess financial resources; and to meet the needs of care and support to individuals under the Care Act 2014.  These powers came into force from 31 …

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Holding the CQC to account: a flawed system – Ridout Report -March 2020

It often feels that Providers have limited opportunities to have their say and defend their corner against the CQC. It can appear that the system is stacked against them. Providers should ensure they are aware of all of the systems available to respond to the CQC, in order to capitalise on every opportunity to have …

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