Commissioning Contracts and Fee Disputes

Commissioners of care will carry out contract monitoring visits of services to ensure providers are meeting the terms of their contract.  These visits may take place as a matter of course, or because they have been prompted by a safeguarding alert or a regulator visit.

Sometimes these visits are used to try and reduce fees or result in commissioners seeking to cancel the contract based on an alleged breach of contract.  Sometimes they will try and remove service users.

Often the actions of the commissioner can influence those of the regulator, and vice-versa.

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