Commissioners of care will carry out contract monitoring visits of services to ensure providers are meeting the terms of their contract. These visits may take place as a matter of course, or because they have been prompted by a safeguarding alert or a regulator visit.
Sometimes these visits are used to try and reduce fees or result in commissioners seeking to cancel the contract based on an alleged breach of contract. Sometimes they will try and remove service users.
Often the actions of the commissioner can influence those of the regulator, and vice-versa.
Ridouts can help you by:
- Challenging contract monitoring findings;
- Challenging cancellation of contracts;
- Challenging the removal of service users by helping residents to secure their own legal representation in conjunction with providers;
- Challenging commissioner attempts to reduce fees;
- Reviewing contracts to analyse whether a fee increase is payable.
Outcomes achieved include:
- Successful challenge to cancellation of commissioning contracts
- Successful challenge to suspension of commissioning contracts
- Re-negotiating fee rates

Testimonials
They are saviours! They rescued my business – they are worth every penny!
You feel that you get both legal advice and consultancy, borne out of many years of dealing with regulators.
Caroline came back to me immediately with a high quality, considered response.
I was immediately impressed with Jenny’s knowledge in legal matters and how care homes work at a business level
I went to their symposium – it was a big investment of time – but it was wonderful – I learnt a lot and like the way they spoke – easy to understand, clear, friendly – I would definitely use them if I needed to – and would absolutely recommend them
I know for a fact that the CQC fear Ridouts – they know you are taking it seriously if you work with Ridouts.
I got through to Paul immediately and he told me what to do there and then; I didn’t realise how limited the Local Authority’s powers were.
After months and months of delays with our CQC Registrations I brought in Paul and Laura. Their combined calm, reassuring and very professional approach gave me sustenance and hope and within less than two weeks of working on our behalf, our Registrations were confirmed.
A superlative job – Thank You seems insufficient.
A superlative job – Thank You seems insufficient.
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