Consumer Law for Care Homes – Validity & Enforceability of Commercial Contracts
Consumer Law for Care Homes - Validity & Enforceability of Commercial Contracts
Providers should review their existing agreements to ensure they do not fall foul of consumer law. These contracts usually address medium to long term arrangements so the validity and enforceability of them is important when considering the business security of a care service.
Ensuring that your customers understand proposed terms and commit with informed knowledge is important. Failure to do so could render agreements unenforceable and could result in regulatory fines or claims for damages.
Ridouts can provide advice to providers on these contracts, whether it is a one-off agreement or management of contract arrangements on an on-going basis.
Ridouts can help you by:
- Reviewing existing contracts
- Providing standard form contracts
- Providing customer information packs
- Online webinar on contract management
- Telephone advice on contract troubleshooting
Outcomes achieved include:
- Drafting new service user agreements which are CMA compliant
We advised a group of care homes on their independent paying resident contracts. We reviewed them with particular emphasis on making those contracts compliant with criticisms made under Consumer Rights Legislation by the Competitions and Markets Authority.
As a result of our holistic review of all of the contract terms, our Client was able to update their contracts to ensure compliance with Consumer Law whilst maintaining the commerciality of the agreements.
