CQC has announced its support of an online resource designed to assist providers of adult social care services in improving their services. CQC states the resource aims to give adult social care managers, owners and staff the confidence to challenge and change practice.
The online resource, titled Care Improvement Works, has been developed by CQC’s partners at the Skills for Care and the Social Care Institute for Excellence (SCIE). The tool aims to help care providers identify relevant resources that can prove useful for care providers, particularly in identifying good practice or supporting improvement in areas where there may be concerns. The resources are mapped to follow CQC’s 5 key questions and the Key Lines of Enquiry.
Commenting on the resource, Andrea Sutcliffe, Chief Inspector of Adult Social Care at the Care Quality Commission (CQC) said “Since October 2014, our new style inspections have rated around 60% of adult social care services as Outstanding or Good, which is great news. But it does mean we have found 40% of services to be Inadequate or Requiring Improvement and that has got to change. I am delighted with the development of this new resource by our partners at the Social Care Institute for Excellence and Skills for Care. I hope providers will make full use of this support so that they can make improvements for the benefit of people using services, their families and carers – which is what we all want to see.”
Sharon Allen, Chief Executive of Skills for Care stated “By combining efforts, Skills for Care and SCIE aim to make it easier for more than 17,000 care providers to find information to support improvement in one place. The Care Improvement Works service is just the start of our plans for joint working to produce practical tools for the sector.”
Tony Hunter, Chief Executive of the Social Care Institute for Excellence (SCIE) said “Skills for Care and SCIE are both committed to helping care providers along the improvement journey – whatever stage they find themselves. We know it can be confusing to work out where to turn for reliable support, which is why we have come together to, as an initial offer, develop a single entry point to our resources.”
Sheila Scott, Chair of the Care Providers Alliance and member of the Steering Group overseeing the project added “Managers of care services want quick access to reliable advice and improvement support. The Care Improvement Works service should help us to do that. It’s great to see Skills for Care and SCIE coming together to support us in this way. Grouping resources according to CQC’s inspection questions will give us a really practical route into a wide range of information.”