CQC have upgraded their ratings guidance

Topics covered: Ridouts professional advice

CQC have updated their guidance on how to display ratings. Providers need to be aware that ratings must be displayed by law, in line with Regulation 20A of the Health and Social Care Act 2008 (Regulated Activities). Ratings must be displayed ‘conspicuously and legibly at each location delivering a regulated service and on their website (if they have one)’. CQC can prosecute for a breach of this regulation or a breach of part of the regulation and can move directly to prosecution without first serving a warning notice.

Ratings should be displayed on posters in the place where you deliver services and on websites where the services are described.

Full details of the guidance can be found at https://www.cqc.org.uk/guidance-providers/ratings/display-your-ratings

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