CQC issues fixed penalty notices on care home

Topics covered: Ridouts professional advice

The CQC have recently used their enforcement powers to issue penalty notices on a care home, fining them £8000 for failure to meet medication regulations.

CQC issued the penalty notice in response to identified failures not being addressed properly.  Concerns were first raised following an inspection in November 2012 with CQC informing the provider they required urgent improvements.  Following three further inspections, CQC still considered people to be at risk.  CQC determined that the provider still did not have the appropriate arrangements in place to manage medicines safely and effectively.  Subsequently, CQC issued two fixed penalty notices, which the provider has accepted and paid.

A representative for CQC stated “It was a matter of great concern that following three subsequent visits we found that residents were still not receiving medication properly, in line with legal requirements.  The law sets out national standards that everyone who uses services should be able to expect.  Providers have a duty to ensure they meet these standards.  Our decision to fine this provider sends a clear and public message that persistent failure to meet national stands will not be tolerated.”

CQC have noted that since issuing the penalty notices, the home is taking action to achieve compliance.

It is apparent that CQC are increasing the use of their enforcement powers in response to findings of non-compliance.

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