CQC have published their report ‘Driving Improvement: Case studies from 10 GP practices’ which draws on interviews with a group of staff from ten GP practices, nine of which were originally rated as ‘inadequate’ and have improved their rating to ‘good’ on their last inspection. The tenth practice improved their rating from ‘requires improvement’ to ‘outstanding’.
The main element that came out of the case studies was that everyone at the practice had a role to play and the importance od recognising what each person could contribute to the improvement journey. Working with external people also came up.
Speaking about the report Jeremy Hunt has said:-
“The hard working GPs and staff at these practices which have shown remarkable improvements in quality and safety deserve huge credit. It is a big achievement to come out of special measures, and reaching a good or outstanding rating demonstrates sheer hard work and a real commitment to patient care.”