CQC’s first ‘Coronavirus (COVID-19) insight report’ published

Topics covered: Anna Maria Lemmer, COVID-19, CQC, CQC inspection

CQC published its first ‘Coronavirus (COVID-19) insight report’ on 19 May 2020. The purpose of the report is to draw attention to COVID-19 related pressures facing the health and social care sector. CQC intends the first insight report to be a regular serious of insight documents.

The report draws on information gathered through direct feedback from staff and service users and data collection from services providing care to people in their own homes and insight from CQC’s regular conversations with providers and partners.

The information collected is being used to understand the wider impact of COVID-19 and to share updates and any themes or trends with local, regional, and national system partners including the Department of Health and Social Care.

This first insight document focused on Adult Social Care and reviewed data in relation to the following areas:

  • Outbreaks by sector and region
  • The impact on providers and staff – PPE, testing, staff wellbeing and financial concerns
  • COVID-19 deaths
  • Non-COVID deaths

The insight report describes the need for whole system working across different sectors to ensure safer care. It also outlines future areas of focus, including infection control both within and between services, how local systems are engaging social care organisations in the management of COVID-19, and how care for people from vulnerable groups is being managed through the crisis.

Ian Trenholm said: “This new insight document begins to gather together what providers are telling us about the impact of COVID-19 – information gathered through direct feedback from staff and people receiving care, from our new regular data collection from services who provide care for people in their own homes, and insight from our regular conversations with providers and partners. We’re already sharing this information with local, regional and national system partners to help target support – and using it to take action to keep people safe where needed. Where providers are reporting pressures and challenges, we want to increase visibility and ask questions about what needs to happen to help alleviate them.”   

A copy of the insight report can be accessed at the following link:


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