Public satisfaction with GP services at record low

According to the annual British Social Attitudes survey, public satisfaction with GP services has fallen to its lowest level since records began in 1983.

The main reasons for the dissatisfaction with the overall service are staff shortages, long waiting times, lack of funding and government reforms. These reasons are hardly surprising and reinforce what we already know of the huge pressures on the NHS.

Prof Helen Stokes-Lampard, chairwoman of the Royal College of GPs, said: –

“This is extremely distressing news for hard-pressed GPs and their teams who are working flat out to do the very best they can for their patients in increasingly difficult circumstances.

“But while we are very disappointed in these figures, they are hardly surprising as what we are seeing now is symptomatic of the inevitable effects of a decade of underinvestment in our family doctor service – and just not having enough GPs in the system to meet demand.”

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