The CQC can ask any provider to provide it with information and documentation under Section 64 of the Health and Social Care Act 2008 if it considers it necessary or expedient to have for the purposes of any of its regulatory functions. This is a wide remit and failure to comply with a request under Section 64 is an offence punishable with a fine.
The request for information is usually because the CQC has a concern about the provider. It is therefore important for a provider to consider how that information is presented to the CQC to assure the CQC, whilst complying with the request. It is also important to understand what information is being supplied and how this may impact the provider should the CQC use it to take action against the provider.
Ridouts can help by:
- Assisting providers to determine what falls within the scope of the request;
- Compile the requested information and present it in an appropriate format;
- Advise providers what the request might mean for possible future action.
Outcomes achieved include:
- Appropriately prepared documentation and explanation of information presented to the CQC
