Special Measures

Special Measures

When a service receives an adverse inspection report from the CQC and is judged to be “Inadequate”, the regulator has the power to place the service into what it describes as Special Measures.

The CQC uses Special Measures to achieve the following:

  • Ensure that providers found to be providing inadequate care significantly improve.
  • Provide a framework within which it uses its enforcement powers in response to inadequate care and work with other organisations in the system to ensure improvements are made.
  • Provide a clear timeframe within which providers must improve the quality of care they provide. If the CQC is not satisfied with the improvements made then it will take further action, for example to cancelling a provider’s registration.

Services include:

  • Reviewing and challenging the CQC’s inspection report to establish whether or not a service is truly “Inadequate”;
  • Guidance in how best to engage with the CQC once a service has been placed into Special Measures;
  • Providing advice and support in managing relationships with commissioning authorities;
  • Support with strategies in respect of putting into place measures to efficiently and effectively improve standards.

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