When a health and social care service receives an adverse inspection report from the CQC and is judged to be “Inadequate”, the regulator has the power to place the service into what it describes as Special Measures.
The CQC uses Special Measures to achieve the following:
- Ensure that providers found to be providing inadequate care significantly improve.
- Provide a framework within which it uses its enforcement powers in response to inadequate care and work with other organisations in the system to ensure improvements are made.
- Some commissioning authorities will refuse to contract with a health and social care provider whose service is in special measures and this can have a significant impact on revenue and reputation.
Services include:
- Reviewing and challenging the CQC’s inspection report to establish whether or not a service is truly “Inadequate”;
- Guidance in how best to engage with the CQC once a service has been placed into Special Measures;
- Providing advice and support in managing relationships with commissioning authorities;
- Support with strategies in respect of putting into place measures to efficiently and effectively improve standards.
Ridouts team of specialist lawyers can also get hands-on in creating an internal strategy for your health and social care business to support you in raising standards, helping you to focus on what really matters – the wellbeing of your service users. If you require a helping hand in improvement, our team has the experience and understanding of what it takes to be an excellent health and social care provider, and we can use this extensive knowledge to your advantage, protecting your business and reputation.
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