care talk

CQC and record keeping – If it’s not written down it didn’t happen – As published in Care Talk magazine – September 2019

The purpose of a CQC inspection is to determine if a service is complying with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009. CQC determines if a service is ‘Good’ by considering five key questions (is the service safe, effective, caring, responsive and well-led?). …

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Care Talk Article – December 2018 – Time to get tough or time to get real?

The CQC has had a little shake up at the top recently with Sir David Behan, CQC’s Chief executive stepping down and Ian Trenholm replacing his place. Mr Trenholm has previously been chief executive of NHS Blood and Transport since 2014 and had started his career in the police service. During a recent interview, Mr …

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CQC inspection and Dementia Support in Care Homes – as published in Care Talk Magazine May 2018

CQC places a huge emphasis on the importance of person-centred care, particularly in relation to services caring for people with dementia.  This is reflected in the Key Lines of Enquiry (KLOEs) that CQC inspectors are required to answer during an inspection.  It is important that providers are able to demonstrate and evidence positive dementia support …

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Ensuring Compliance – As published in Care Talk – April 2018

Ensuring Compliance – CQC Inspections Inspections are at the heart of CQC’s model for ensuring compliance and will remain so as indicated in in their strategy for 2016 to 2021. Inspections can be a nerve wracking experience, but they don’t have to be.  They are your opportunity to demonstrate compliance and show off how good …

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Care Assessments – why must they be person-centred and what does that mean? – Care Talk (March Edition) – Nicole Ridgwell

The requirement for a multi-disciplinary care and support package to meet any service user’s assessed needs is the focal point of all provider-service user interactions within the health and social care sector. It was the introduction of the Care Act 2014, and its ‘no decision about me without me’ principles, which focused the sector on …

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New provider guidance on CQC inspection now in force – Care Talk Magazine

On 1 November 2017 CQC implemented its new inspection guidance following on from the latest consultation on its next phase of regulation.  The release of the new guidance supersedes the previous Provider Handbooks and instead CQC has implemented more concentrated guidance aimed at each sector it regulates.  The guidance sets out how CQC will regulate …

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Inspection of CQC finds room for improvement – Care Talk Magazine

CQC’s function is to inspect health and social care settings, to encourage improvement and take action where failings have been identified.  The size of the task that they undertake is large and progress as against its function is predicated on the ability to objectively assess each provider on their merits or otherwise. The report conducted …

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Care Talk – The importance of activities in care homes

The provision of activities in care homes has long been on CQC’s radar.  With the ever-increasing focus on person-centred care provision, it is more important than ever that providers take appropriate steps to ensure person-centred activities are provided to their residents on a daily basis. Whilst it is not explicitly mentioned in the Regulations, the …

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Care Talk- The Competition and Markets Authority shines a light on the care home sector

A number of care home owners have asked us whether the Competition and Markets Authority’s (CMA) “market study” into the sector will affect them or whether there is anything they should do now to head off any possible future criticism of their organisation. CMA market study The CMA announced its market study of the care …

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