Caroline Barker

Suspension of Ratings: Is this CQC being transparent or underhand? As published in Caring Times December 2019

Between April and July 2019, CQC suspended 4 providers’ ratings. “Their rating was suspended? Don’t you mean their registration was suspended?” I hear you ask? A little known option available to CQC, which has made its way into the Provider Guidance on ‘How CQC monitors, inspects and regulates adult social care services,’ allows CQC to …

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Could Improvements post-inspection now be reported on in CQC reports? (as published in Healthcare Business – September 2018)

CQC inspections have, for years, been considered a “snap-shot” of a home/location on the day of the inspection.  CQC rock up, take a view of what they find, and then write a report and make a judgment on an appropriate rating. When challenging inspection report findings and ratings, sometimes our clients will provide us with evidence …

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Caring for the carers: culture is crucial – As published in Caring Times

At Ridouts, we advise providers about how they can challenge draft inspection reports, Warning Notices, Notices of Proposals and Decisions – we challenge CQC’s findings; the incorrect facts; and the incorrect interpretation of facts and judgments.  In addition, we are often asked how a provider can counter what staff have told CQC during an inspection …

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Ridout Report -Can technology make the CQC more intelligent?

CQC’s Strategy for 2016 to 2021 sets out four priorities it will focus on in order to achieve a more targeted, responsive and collaborative approach to regulation, so more people get high-quality care.  One of those four priorities is to “deliver an intelligence-driven approach to regulation”. CQC hopes, that by being more intelligence-driven, it will …

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Healthcare Business- Trial by Media – providers’ reputations are at risk

CQC are and have, for some time, been pressing the Department of Health for a change in regulation to allow it to publish information about enforcement action it has taken which “forced improvement”. This was discussed at the CQC December 2016 Board Meeting where concern was expressed that CQC could not publish information about enforcement …

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