My colleagues have written in previous issues of DDN about the importance of submitting comprehensive Factual Accuracy Comments (FACs) to your CQC inspection report if you consider that the report and/or rating is not a true reflection of your service. Most recently, one of my colleagues set out some of the changes proposed by the …
CQC has commented often that it wishes to improve the process of inspection specifically in relation to the speed at which reports are published following inspection. CQC intends to bring in new guidance which will apply to all providers of health and social care around the process of checking reports for their factual accuracy. To …
CQC now has the power to rate independent standalone substance misuse services and is currently rolling out its first wave of comprehensive inspections to establish a ratings baseline for future inspections. This is the first time such services are being rated by CQC. Adverse ratings can have a negative impact on the financial and operational …
Challenging CQC inspection reports and ratings – DDN – December 2018 Read More »
Last month the Kings Fund and Alliance Manchester Business School (AMBS) published a report analysing the effectiveness of the CQC’s approach to inspecting and rating health and social care providers. The report is titled ‘Impact of the Care Quality Commission on provider performance – Room for improvement?’. While it noted that the current CQC inspection …
An inspection regime with room for improvement – HSJ article – October 2018 Read More »
CQC inspections have, for years, been considered a “snap-shot” of a home/location on the day of the inspection. CQC rock up, take a view of what they find, and then write a report and make a judgment on an appropriate rating. When challenging inspection report findings and ratings, sometimes our clients will provide us with evidence …
CQC appointed its new Chief Executive to the Board, Ian Trenholm. He is due to take over the role in July 2018 when Sir David Behan leaves. Mr Trenholm started his career in the police service before moving on to roles including Chief Operating Officer at Defra and Chief Executive of the Royal Borough of …
Challenging CQC’s Evidence Base – as published in Caring Times Read More »
The 2018 Football World Cup was the first in history where live Video Assistant Referees (VAR) were brought in with the ambition of improving the quality or refereeing decisions. It hoped to achieve this by bringing to the referee’s attention in real time points of play which might have eluded them otherwise. CQC allows its …
Following a recent inspection we were unhappy with our CQC report. We felt that the person conducting the inspection did not have adequate experience of the substance misuse treatment sector and that the specialised nature of our service was not taken into account. Can we challenge our inspection on these grounds or ask for a …
The recent scandal of non-disclosure by the Crown Prosecution Service in relation to rape cases of evidence only available to the prosecution which tends to support the defence case, has brought into focus the duty on public bodies, where criminal charges are asserted, to disclose information which they feel both supports their case and crucially, …
The burden of proof in Health and Social Care – Healthcare Business Read More »
To launch an effective challenge, providers must understand the parameters of the process itself. With CQC draft inspection reports, challenges should be made through the factual accuracy process, through which the provider has ten working days to submit a response from the date of receipt. It is important to note that CQC factual accuracy …
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