CQC guidance

Ratings Limiters Under The CQC’s New Methodology

The CQC has recently published additional insight into its scoring process under the new inspection methodology, including explaining how ratings limiters will be applied in the future. Under the current system of KLOEs, prompts and ratings characteristics existing CQC guidance for adult social care services outlines specific ratings limiters related to the Well-led rating. If …

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CQC reiterates importance of compliance with Regulation 19 and safe recruitment of staff

In its email update to adult social care providers on 23 May 2022, the CQC reminded providers of the importance of ensuring that they adhere to safe staff recruitment procedures and that they comply with Regulation 19 of the Health and Social Care Act (Regulated Activities) Regulations 2014. The purpose of Regulation 19 is to …

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CQC reminds providers of UK Governments latest infection control and guidance

In their email update to ‘providers and professionals in adult social care’ on 14 April 2022, the CQC has reminded providers of the UK Government’s latest infection control and guidance policies (“Updated Guidance”). The Updated Guidance came into effect on 4 April 2022. This provides information regarding COVID-19 testing, Personal Protective Equipment (“PPE”), and what …

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CQC Seeks Views from Providers on Guidance for inspectors on Surveillance

The CQC has noted an increase in providers using surveillance like CCTV. CQC is considering whether a new approach to assess how surveillance like CCTV is being used, could support providers to use it in a supportive, monitoring approach, for people using the service. CQC seeks views on this as it looks to publish new …

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CQC launches web guidance for the provision of culturally appropriate care

CQC has launched a new online resource for providers to access guidance on the provision of culturally appropriate care. CQC’s press release on its website stated that, “Holistic, person-centred care has always been important, but during the Coronavirus pandemic it has become even more critical that we are all aware of culturally appropriate care.” CQC’s …

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The CQC’s new “Closed Cultures” guidance – a signal of a new super-critical approach?

The CQC have recently published new guidance for its operational staff on “closed cultures” which it defines as a “poor culture in a health or care service that increases the risk of harm [including] human rights abuses”. Abuse in care has – and rightly so – been high on the CQC’s agenda for a while …

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