CQC inspection

CQC inspection and Dementia Support in Care Homes – as published in Care Talk Magazine May 2018

CQC places a huge emphasis on the importance of person-centred care, particularly in relation to services caring for people with dementia.  This is reflected in the Key Lines of Enquiry (KLOEs) that CQC inspectors are required to answer during an inspection.  It is important that providers are able to demonstrate and evidence positive dementia support …

CQC inspection and Dementia Support in Care Homes – as published in Care Talk Magazine May 2018 Read More »

Ridout Report – Back to Basics – Challenging CQC Inspection Reports

Since the introduction of the CQC rating system in 2014 there have been various revisions of CQC’s guidance to providers on how it monitors, inspects and regulates adult social care services which impact how CQC makes judgements and how providers can challenge these. It is important for providers to challenge factual inaccuracies and misleading comments …

Ridout Report – Back to Basics – Challenging CQC Inspection Reports Read More »

Ensuring Compliance – As published in Care Talk – April 2018

Ensuring Compliance – CQC Inspections Inspections are at the heart of CQC’s model for ensuring compliance and will remain so as indicated in in their strategy for 2016 to 2021. Inspections can be a nerve wracking experience, but they don’t have to be.  They are your opportunity to demonstrate compliance and show off how good …

Ensuring Compliance – As published in Care Talk – April 2018 Read More »

Drink & Drug News – We are disappointed with the results of our recent CQC review, one of the things we were marked down for was not involving our clients in planning their care. We dispute this as patient involvement has always be central to how our service operates. How can we compile evidence to back up our challenge?

  To launch an effective challenge, providers must understand the parameters of the process itself. With CQC draft inspection reports, challenges should be made through the factual accuracy process, through which the provider has ten working days to submit a response from the date of receipt. It is important to note that CQC factual accuracy …

Drink & Drug News – We are disappointed with the results of our recent CQC review, one of the things we were marked down for was not involving our clients in planning their care. We dispute this as patient involvement has always be central to how our service operates. How can we compile evidence to back up our challenge? Read More »

Looking behind CQC’s ratings of health and social care providers – Expert Care Manager Online

Like it or not ratings for CQC regulated services are here to stay.  Most recently CQC has signalled its intention to roll out ratings for a number of additional services; which were previously inspected but not provided with a rating, such as substance misuse centres and independent community health service providers.  But as this expansion …

Looking behind CQC’s ratings of health and social care providers – Expert Care Manager Online Read More »

Ridout Report -Can technology make the CQC more intelligent?

CQC’s Strategy for 2016 to 2021 sets out four priorities it will focus on in order to achieve a more targeted, responsive and collaborative approach to regulation, so more people get high-quality care.  One of those four priorities is to “deliver an intelligence-driven approach to regulation”. CQC hopes, that by being more intelligence-driven, it will …

Ridout Report -Can technology make the CQC more intelligent? Read More »

CQC given power to award ratings to healthcare websites and other non-NHS services

The Department of Health has confirmed that it will grant the Care Quality Commission (CQC) the power to rate even more healthcare services, such as online GPs. The CQC already rates NHS and independent hospitals, general practices and adult social care services as Outstanding, Good, Requires Improvement and Inadequate. However, once amendments to the CQC …

CQC given power to award ratings to healthcare websites and other non-NHS services Read More »

CQC and the imposition of conditions of registration – Caring Times – January 2018

In its strategy for 2016/2021 CQC undertook to continue to use the full range of its enforcement powers, such as restrictions or closure of services, fixed penalty notices or prosecution where they find poor care below the Fundamental Standards. Its business plan for 2017/2018 identified “the proportion of newly registered providers where we take a …

CQC and the imposition of conditions of registration – Caring Times – January 2018 Read More »

Can we help?