CQC

CQC criticised in an independent review over whistle-blower response

On 29 March 2023 an independent review into CQC’s handling and response to the dismissal of Mr Shyam Kumar was published. The review established major failings by the Care Quality Commission (“CQC”) who are responsible for regulating England’s health and social care sector. What happened? The independent review was ordered after an employment tribunal on …

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What Are The Latest CQC ‘Hot Topics’?

At Ridouts, we have noticed that the latest ‘hot topics’ which CQC inspectors tend to focus on during inspections are as follows: Staff recruitment records Providers are required to ensure that their staff are fit and proper persons. Staff recruitment records should be robust and include; proof of identity, a criminal record certificate where required, references …

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What Can Providers Expect From CQC Inspections?

One of the most stressful times for social care providers are CQC inspections. Many have described inspectors as having an ‘agenda’ – looking to uncover negative evidence in order to substantiate preconceived determinations about the overall quality of the service and care provided. This not only puts providers and staff under extreme pressure, but can …

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CQC Prosecution – Largest fine issued in connection with maternity services

As all Providers will be acutely aware, the CQC has the power to criminally prosecute under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 where safe care and high quality treatment fails to be provided to a patient. Since 2021, the CQC appears to have focussed their attention on the provision of …

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Section 64: A Simple Request Or A Formal Obligation?

At Ridouts, when the CQC issue a notice of proposal seeking the imposition of conditions on a provider’s registration, we commonly find ourselves submitting that such extreme measures are unnecessary given the CQC’s powers to make a one-off request for information under Section 64 of the Health and Social Care Act 2008 (“Act”). But, what …

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