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What Is The Impact Of The New CQC Regime On Providers?

Ridouts hosted a round table discussion with providers to discuss the developing CQC regime, to consider what was happening, share knowledge and discuss the potential impact of the regime on businesses.  Between them, the providers have nearly 60 homes, so had a wealth of experience to share. The discussions were wide and varied but the …

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Is Judicial Review Available To Challenge CQC Decisions?

Providers may feel that they have nowhere to turn to seek justice when aggrieved by Care Quality Commission (“CQC”) decisions. There is a legal mechanism in place where Providers can challenge the decisions of the CQC, by issuing judicial review proceedings. In recent years, providers have increasingly sought to challenge the decisions of public bodies, …

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How the NHS Staffing Crisis Could Affect Your Practice’s CQC Rating

The Institute for Policy Research (“IPR”) recently published a report focusing on NHS workforce retention called ‘Should I stay or should I go? NHS staff retention in the post Covid-19 world’ (“The IPR Report”). The IPR Report highlights the extent of the NHS staffing crisis. It analysed responses from NHS staff between December 2020 to …

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Revision Of The Factual Accuracy Comment Process Is As Clear As Mud

The CQC recently asked for feedback on the factual accuracy comment (“FAC”) process – the process whereby providers have 10 working days to submit comments to the CQC, following receipt of a draft inspection report.  The process enables providers to comment, challenge and present evidence with a view to amending/changing the contents of the report, …

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The Importance Of Accuracy – What Health And Social Care Providers Can Do To Ensure Inspection Reports Reflect Their Service

Whilst going through a regulatory inspection can be a stressful and high pressured situation, coping with the resultant draft report can be equally challenging. Inspection reports are essentially the most compelling piece of marketing for any health or social care service and so the contents of any inspection report ought to accurately reflect what the …

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