The CMA sets its sights on care home fees after death – what does it mean for providers?

On 31 May 2018 The Competition and Markets Authority (CMA) published advice to UK care home providers on charging fees after a resident’s death. The advice is based upon the Consumer Rights Act 2015 (CRA) and Consumer Protection for Unfair Trading Regulations 2008 (CPRs). The CRA applies a test of fairness to terms in a …

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