gp practice ratings Archives – Ridouts Solicitors

Professional Discipline: New GMC Legislation To Be Laid This Week

As readers will be aware, the rumbling news story within the area of professional discipline has been the regulation of Physician Associates (“PAs”) and Anaesthesia Associates (“AAs”) by the General Medical Council (“GMC”). As already covered on our website, the British Medical Association (“BMA”) has raised concerns regarding the similarity of title(s) with doctors, the …

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How To Handle Clinical Misunderstandings By The CQC

Articles & Publications / By Samantha Guest

At Ridouts, it is not uncommon for us to receive correspondence from GP practice’s expressing frustration at continued clinical misunderstandings by the CQC. These misunderstandings tend to reveal themselves through factually inaccurate inspection reports, warning notices and may even result in the triggering of enforcement action. It is critical that a provider takes any opportunity …

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How Staffing Levels And Satisfaction Can Affect Your CQC Rating

News / By Oliver Brown

Growing Levels Of Dissatisfaction Levels Among Medical Professionals And How This Can Negatively Affect Your Inspection Rating As A GP Provider On 23 June 2023, the General Medical Council (“GMC”) published a report examining the experiences of medical professionals in the UK throughout the years 2022-2023. The report titled ‘The state of medical education and …

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How To Prepare For CQC Inspections

Articles & Publications / By Jenny Wilde

Whilst it’s impossible to determine how inspections of GP practices will look once the CQC’s single assessment framework comes into play in the months ahead, it is always important for practices and the staff that work there to be prepared for an inspection. No matter what the changes are, there will still be an intense …

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How the NHS Staffing Crisis Could Affect Your Practice’s CQC Rating

Articles & Publications / By Oliver Brown

The Institute for Policy Research (“IPR”) recently published a report focusing on NHS workforce retention called ‘Should I stay or should I go? NHS staff retention in the post Covid-19 world’ (“The IPR Report”). The IPR Report highlights the extent of the NHS staffing crisis. It analysed responses from NHS staff between December 2020 to …

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Is CQC’s Decision-Making Process Proportionate?

Articles & Publications / By Nythan Smith

The CQC makes judgements about the quality of the services it inspects by following its own processes. Some questions whether the regulator is justified in making such judgements. A recent case of note against the CQC, which is presently going through the courts, succeeded in part. It found that there was a case to answer …

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How staffing levels can affect your CQC inspection rating

Articles & Publications / By Oliver Brown

A recent poll by GP Online found that four in five GP partners said that their practice had been unable to recruit a locum doctor when they needed one within the past six months. Locum GPs have become increasingly important in recent years given the current workforce crisis and the survey also found that nearly …

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How does the CQC expect practices to handle complaints?

Articles & Publications / By Gemma Nicholas

Over the last two years, many have predicted that there would be an upsurge in GP complaints, owing to the changes in working practices to cope with COVID-19. This article explores what primary medical service providers can do to strengthen their complaints processes with the aim of avoiding falling foul of Regulations 16 and 17 …

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What is CQC section 31 enforcement?

Articles & Publications / By Maddi Gaunt

Under the CQC’s current approach to focusing inspection activity where they deem there to be a risk, GP practices can expect to start experiencing more negative on-site inspections than they might have been used to, and enforcement activity could become more common. The CQC has various powers of enforcement but one of the most draconian …

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Practice makes perfect: How to manage CQC inspections

News / By Jenny Wilde

By now GP practices will be used to the familiar feeling of the arrival of a team of CQC inspectors. A nervous couple of days will follow where every aspect of the practice is run over with a fine tooth comb. Data will be scrutinised, patient experience analysed and key staff members interviewed. The inspection …

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