GP Archives – Ridouts Solicitors

How To Handle Clinical Misunderstandings By The CQC

Articles & Publications / By Samantha Guest

At Ridouts, it is not uncommon for us to receive correspondence from GP practice’s expressing frustration at continued clinical misunderstandings by the CQC. These misunderstandings tend to reveal themselves through factually inaccurate inspection reports, warning notices and may even result in the triggering of enforcement action. It is critical that a provider takes any opportunity …

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How Staffing Levels And Satisfaction Can Affect Your CQC Rating

News / By Oliver Brown

Growing Levels Of Dissatisfaction Levels Among Medical Professionals And How This Can Negatively Affect Your Inspection Rating As A GP Provider On 23 June 2023, the General Medical Council (“GMC”) published a report examining the experiences of medical professionals in the UK throughout the years 2022-2023. The report titled ‘The state of medical education and …

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How To Prepare For CQC Inspections

Articles & Publications / By Jenny Wilde

Whilst it’s impossible to determine how inspections of GP practices will look once the CQC’s single assessment framework comes into play in the months ahead, it is always important for practices and the staff that work there to be prepared for an inspection. No matter what the changes are, there will still be an intense …

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Dealing with Patient Complaints

News / By Nicola Wheater

As all Doctors will be aware, receiving a letter from the General Medical Council (“GMC”) can be a daunting experience. However, receiving a letter from the GMC confirming that a complaint has been raised against you by a patient, and the GMC are now investigating that complaint, can be a frightening experience. Whilst some Doctors …

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The Attention Of One, May Lead To The Attention Of Many

Articles & Publications / By Samantha Guest

The information gathered by the CQC during a period of inspection has the potential to be passed to other public regulatory bodies. In certain environments, such as GP practices, where the majority of staff are also subject to professional rules and regulations, the CQC may take it upon themselves to share relevant information with the …

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What To Expect: CQC Inspections Of GP Practices Throughout 2023

Articles & Publications / By Samantha Burges

The last-minute delay in the implementation of the CQC’s new inspection methodology in December 2022 and the temporary pause in CQC routine inspections of GP practices over the winter months may cause GP practices to wonder what they can expect from CQC inspection in 2023 and what is happening with the development of the CQC’s …

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Government plan set to refer more patients to pharmacies

News / By Oliver Brown

More people will be able to access health services without needing to see a General Practitioner (“GP”) under a new proposed plan (“The Access Recovery Plan”) launched by Department of Health Social Care (“DHSC”) officials in England on 9 May 2023. The Access Recovery Plan proposes that patients now use high street pharmacies for common …

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Government Confirms Commitment To Licensing Of The Non-Surgical Aesthetics Sector

Articles & Publications, News / By Nicola Wheater

The Government has reconfirmed its commitment to the licensing of the non-surgical aesthetics sector in England. Parliamentary Under-Secretary of State for Mental Health and Women’s Health Strategy, Maria Caulfield stated that “departmental officials will work as quickly as possible to introduce the licensing scheme and will consider all the important areas.” As readers will be …

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How the NHS Staffing Crisis Could Affect Your Practice’s CQC Rating

Articles & Publications / By Oliver Brown

The Institute for Policy Research (“IPR”) recently published a report focusing on NHS workforce retention called ‘Should I stay or should I go? NHS staff retention in the post Covid-19 world’ (“The IPR Report”). The IPR Report highlights the extent of the NHS staffing crisis. It analysed responses from NHS staff between December 2020 to …

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GPs: Be Very Careful With CQC Allegations

Articles & Publications / By Paul Ridout

Ridouts have observed that the CQC have intensified the aggressive presentation of inspections and inspection reports over recent months. This is particularly noticeable in the CQC attitude to primary care and GP practice interactions. Unsurprisingly, but, most unfortunately many of those engaged in front line inspection lack any medical qualification or experience, and, when that …

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