Healthcare Business

Healthcare Business – Reflections from the front line

This month I will draw together some operational themes showing trends in practice, in regulation, commissioning and staffing.  All of these combine to make a providers’ task more difficult. Regulation CQC and other regulators grow in power.  Government encourages the regulator to believe that their judgments are beyond the prospect of error.  Senior staff at …

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Healthcare Business- Trial by Media – providers’ reputations are at risk

CQC are and have, for some time, been pressing the Department of Health for a change in regulation to allow it to publish information about enforcement action it has taken which “forced improvement”. This was discussed at the CQC December 2016 Board Meeting where concern was expressed that CQC could not publish information about enforcement …

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Healthcare Business: The inspection experience: A shift in focus

Providers of health and social care services have always been anxious about receiving a knock on the door at 7am and being faced with a team of CQC inspectors raring to give the Home a “once over”. Traditionally this would involve the inspectors locking themselves away in a room and poring over the care records, …

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Healthcare Business: Do local authorities have the authority? – How they are confusing their role

At Ridouts we are seeing an increased number of local authorities getting close to and acting beyond their legal powers. Local Authorities have very limited powers yet in many instances are trying to either regulate or micro-manage a care home business.  This should be resisted. Local authorities have two distinct roles, although these can often …

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