Laura Paton

Drink and Drug News – May 2019 – CQC Roll out New Factual Accuracy Process – the main changes for providers

My colleagues have written in previous issues of DDN about the importance of submitting comprehensive Factual Accuracy Comments (FACs) to your CQC inspection report if you consider that the report and/or rating is not a true reflection of your service. Most recently, one of my colleagues set out some of the changes proposed by the …

Drink and Drug News – May 2019 – CQC Roll out New Factual Accuracy Process – the main changes for providers Read More »

Centurion Health Care Limited v CQC [2018] 3264.EA – First Tier Tribunal Concludes CQC did not exercise its discretion appropriately in applying Registering the Right Support Guidance

In August this year I wrote of my growing concern about the CQC’s rigid approach to registration of services for people with learning disabilities/autism. (https://ridout-law.com/ridout-report-august-2018-not-registering-the-right-support/) My concerns were around the CQC’s apparent failure to properly exercise its discretion when applying the Registering the Right Support guidance to registration applications. The experience of many of our …

Centurion Health Care Limited v CQC [2018] 3264.EA – First Tier Tribunal Concludes CQC did not exercise its discretion appropriately in applying Registering the Right Support Guidance Read More »

Does CQC’s Amended Guidance Require Improvement? As published in Healthcare Business Magazine July 2018

Last month CQC announced that they had updated their guidance on “How CQC monitors inspects and regulates adult social care services”. This document replaced the old Provider handbooks in November 2017. Of particular interest is the addition of a new section to the guidance setting out CQC’s position with regard to services repeatedly rated as …

Does CQC’s Amended Guidance Require Improvement? As published in Healthcare Business Magazine July 2018 Read More »

Ensuring Compliance – As published in Care Talk – April 2018

Ensuring Compliance – CQC Inspections Inspections are at the heart of CQC’s model for ensuring compliance and will remain so as indicated in in their strategy for 2016 to 2021. Inspections can be a nerve wracking experience, but they don’t have to be.  They are your opportunity to demonstrate compliance and show off how good …

Ensuring Compliance – As published in Care Talk – April 2018 Read More »

CQC and the imposition of conditions of registration – Caring Times – January 2018

In its strategy for 2016/2021 CQC undertook to continue to use the full range of its enforcement powers, such as restrictions or closure of services, fixed penalty notices or prosecution where they find poor care below the Fundamental Standards. Its business plan for 2017/2018 identified “the proportion of newly registered providers where we take a …

CQC and the imposition of conditions of registration – Caring Times – January 2018 Read More »

Caring Times – Inspection Notes – Changes to CQC Guidance on Sharing Information

New versions of CQC guidance on “Disclosure of Information to Providers” and “Sharing Information” reveal a worrying shift in CQC’s stance regarding disclosure of inspection notes to providers. In relation to such requests, the 2015 Sharing Information guidance stated: “Providers may consider that they need to receive this information from CQC in order to be …

Caring Times – Inspection Notes – Changes to CQC Guidance on Sharing Information Read More »

Dental Practice Manager Online- Recent changes to GDC fitness to practise investigations

Complaints Both the Care Quality Commission (CQC) and the General Dental Council (GDC) require providers of dental care services to have an internal complaints system in place. This system must be publicised, accessible and understood by staff and the people who use the service. To ensure that your practice complies with this requirement, you should …

Dental Practice Manager Online- Recent changes to GDC fitness to practise investigations Read More »

Can we help?