Ridout report

The delicate balancing act of support and scrutiny in regulation

CQC has completed its first cycle of inspections under its new inspection regime. But, what now? How have inspections impacted the adult social care sector? The Kings Fund and Alliance Manchester Business School (“AMBS”) have produced a report evaluating the CQC’s approach to inspecting and rating health and social care providers. The findings of the …

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The CMA sets its sights on care home fees after death – what does it mean for providers?

On 31 May 2018 The Competition and Markets Authority (CMA) published advice to UK care home providers on charging fees after a resident’s death. The advice is based upon the Consumer Rights Act 2015 (CRA) and Consumer Protection for Unfair Trading Regulations 2008 (CPRs). The CRA applies a test of fairness to terms in a …

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Ridout Report – Back to Basics – Challenging CQC Inspection Reports

Since the introduction of the CQC rating system in 2014 there have been various revisions of CQC’s guidance to providers on how it monitors, inspects and regulates adult social care services which impact how CQC makes judgements and how providers can challenge these. It is important for providers to challenge factual inaccuracies and misleading comments …

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Ridout Report -Fight or Flight: How would you react to CQC enforcement?

In recent months we at Ridouts have seen a significant increase in the Care Quality Commission’s use of enforcement action. Providers are approaching us seeking explanations for the serious looking correspondence that has landed on their doorstep. Emblazoned in bold lettering, the headings bear the ominous text “NOTICE OF PROPOSAL TO CANCEL YOUR REGISTRATION” or …

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Ridout Report – CQC inspection reports – is the regulator finally acknowledging a problem?

Here at Ridouts we spend a large part of our time acting for Clients who have suffered at the hands of an inefficient CQC. We are regularly approached by Clients who have been issued with draft inspection reports that are riddled with errors, judgments with no basis in fact or are simply built around an …

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