On 29 November 2017, CQC published ‘Substance misuse services: The quality and safety of residential detoxification’, a briefing on the 2016/ 2017 inspection cycle. The document, which is necessary reading for all within the sector, is significant for its almost exclusively negative tone. The 9 page document contains no reference to the hard work of …
As would be expected, clients rarely come to those in my profession with their good news stories! What really shines out in the article is how staff are so enthusiastic about the service. This will no doubt have translated into a frontline commitment to make the service the best that it can be. While all …
Over the past year, one topic is a regular feature when substance misuse providers meet at conferences, at training events, and in the waiting rooms of law firms; that their CQC inspection reports are peppered with negative commentary. This commentary, according to providers, does not address their core services but the more tangential and arguably …
Q: ‘We have received criticism for not providing clear patient pathways on exit from our residential treatment service. We are very focused on aftercare and have strong relationships with the fellowships and other community groups – however these are informal and we do not have documentation. How should we present our evidence to demonstrate that this is …
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