The CQC can issue a Warning Notice to dentists. This can be on the basis the provider is deemed to have failed to, or is continuing to fail to, comply with a legal requirement. Dental practices are given the opportunity to make representations about why a Warning Notice should be withdrawn or not be published. Warning Notices are a first step towards the CQC prosecuting a dental practice in respect of certain regulations and can be an indication of enforcement action to come.
If representations are not made to a Warning Notice then the dental practice will be deemed to have accepted the findings. The CQC has the power to publish information about Warning Notices and routinely does. This can lead to press attention and reputational damage.
The CQC can issue Fixed Penalty Notices where a dental practice has failed, amongst other reasons, to comply with relevant legislation. Examples include where a service does not have a registered manager or where it has failed to make relevant notifications as per the regulations. Each individual breach can attract a fine of up to £4000, which can escalate.
In respect of Fixed Penalty Notices the CQC has a duty to publish information once the fee has been paid. Again, press interest can lead to reputational damage.
Ridouts can help you by:
- Challenging the accuracy of any Warning Notice or Fixed Penalty Notice;
- Making submissions as to the public interest value in publication of any notice;
- Supporting Dentists with advice on how to manage the public relations issues relating to press interest in a notice; and
- Drafting representations as to the validity of fixed penalty notices using documentary evidence and any mitigating factors.
