About Us

Ridouts is exclusively a champion for providers. We do not want to compromise our position or yours and therefore do not act for regulators, service users or commissioners. We pride ourselves in our ability to marshal our resources quickly. We are well placed to act immediately. Facing any regulator or commissioner can be a daunting prospect. Understanding what they can and cannot do will help to empower you and stand your ground against often over officious regulators and commissioning authorities. We are here to fight your corner.

About Us

Ridouts offers legal, operational and strategic advice to health and social care providers. Ridouts has the single purpose of delivering time sensitive, effective and results driven advice to the health and social care sector.

Our clients often find themselves in daunting and unchartered situations. The combination of staff skill mix, knowledge and experience means that our clients receive a service which is intuitive and bespoke whilst providing the reassurance required and navigation through, often complex situations.

Ridouts provides advice, training and consultancy services to build lasting relationships with its clients. Unlike traditional lawyers, rather than simply telling clients what their options are, we integrate ourselves into the client’s value chain to offer expert insight and high-quality advice in the most efficient manner so that the client feels that we are an extension of their management team.

We provide proactive, practical solutions with a goal of achieving sustainable regulatory compliance as quickly as possible. We use our knowledge in this sector to suggest the best solution to often intricate problems.

Our Approach

Ridouts is unique in that it only advises providers of health and social care. Our commitment to our clients and refusal to act for regulators or any other stakeholder that may not have the best interest of providers at heart is one of our unique features and the reason many of our clients trust us with their affairs.

Our client work is driven by a deep understanding of the sector along with our focus on fairness and the need to hold national regulators and commissioning authorities to account.

Balancing regulatory requirements, political pressures and in some instances government targets alongside delivering safe and quality care can be a challenge. We understand those challenges and work to get the best results for you, whatever your circumstances. Often very tight timescales are issued by health and social care regulators in which to put your case forward.

We pride ourselves in our ability to get to work immediately. Whether you need someone to support you at a meeting at the last minute, or to make a persuasive case at short notice, we are well placed to act as quickly as possible. Our strength lies in our people. It also lies in how we organise ourselves. We are big enough to be effective, yet small enough to provide a flexible, personal and bespoke service where you take centre stage.

Our Clients

Ridouts only acts for Providers. Unlike our competitors, this enables us to provide robust advice, without compromise. We get to the heart of issues our clients face, working in conjunction with clients, to find solutions. We get results.

Clients include:

  • Care Homes
  • Domiciliary Care Agencies
  • Independent Hospitals
  • Learning Disabled Care Homes
  • Children’s Homes
  • Residential Special Schools
  • Residential Special Schools
  • Fostering Agencies
  • Substance Misuse Centres
  • NHS Trusts
  • GPs
  • Dental Practices
  • Supported Living providers

Our highly experienced staff team are well equipped to assist with complex queries relating to all aspects of the provision of health and social care services. We take the time to listen to issues and highlight the best course of action to resolve a client’s legal query. We are able to offer providers operational guidance as well as legal advice. There isn’t a sector scenario that we haven’t seen.

We at Ridouts understand that the client is at the centre of everything that we do. We are able to work anywhere that we are required at short notice to ensure that the best case possible is put forward on behalf of our client. Our team believes in a straight-forward, no nonsense approach and we offer common sense and clarity when our clients need it the most.

Ridouts can give you peace of mind knowing that a team of dedicated, specialist lawyers and consultants can be swiftly brought together to support you through the regulatory and commercial challenges your business may face.

Ridouts Consultants

Our consultancy service enables us to offer a “one-stop shop” to legal, operational, clinical, financial and management issues faced by providers. At Ridouts our focus is on preserving and enhancing the business interests of our clients. A combination of commercial legal advice along with first-rate management consultancy support provides our clients with the assurance that their regulatory and operational needs are supported when they need it most. 

We have established a consultancy division comprised of a selection of highly experienced, industry recognised health and social care consultants to provide hands-on responsive assistance to clients. 

Our consultants can be flexible to the requirements of the individual client. Examples of areas our consultants can offer assistance with include:

  • Full service quality audits including regular ‘provider oversight’ audits
  • Mock inspections
  • Crisis management solutions
  • Action planning including producing, implementing and embedding improvements to ensure future sustainability
  • Development of new care systems and/or policies and procedures
  • Financial and management services
  • Business focused performance improvement reviews


I got through to Paul immediately and he told me what to do there and then; I didn’t realise how limited the Local Authority’s powers were.
They are saviours! They rescued my business – they are worth every penny!
You feel that you get both legal advice and consultancy, borne out of many years of dealing with regulators
Caroline came back to me immediately with a high quality, considered response.
I was immediately impressed with Jenny’s knowledge in legal matters and how care homes work at a business level.
I went to their symposium – it was a big investment of time – but it was wonderful – I learnt a lot and like the way they spoke – easy to understand, clear, friendly – I would definitely use them if I needed to – and would absolutely recommend them.
I know for a fact that the CQC fear Ridouts – they know you are taking it seriously if you work with Ridouts.
Knowing they only work for care providers adds trust in them