
Every Interaction Counts: The Making Of A Regulatory History
Where police, prosecutors and criminal courts rely on a defendant’s criminal history to support its prosecution, a regulator places the same reliance on a provider

The CQC’s New Regulatory Regime – What We Know And Don’t Know
Providers are anticipating the changes to the CQC’s regulatory approach and how they will impact on their businesses. The CQC is drip feeding us with

New COVID-19 Variants And Winter Jabs
As winter approaches so does the cold and flu season. While we may no longer be getting the daily inundation of COVID-19 statistics, this does

Reclaiming The Narrative From CQC
The CQC issues a provider with a report and that report tells the world what the CQC’s opinion is of the quality of that service.

The Emergence Of Fee Disputes Between Care Home Providers And Local Authorities
Ridouts has seen an emergence of fee disputes between care home providers and local authorities in recent times. These disputes are arising out of the

The Importance Of Consumer Law Obligations In Social Care – Providing Quality Care
In this third installment of my four-part series on consumer law obligations, and their relevance to health and social care providers, I will be discussing

How To Prepare For CQC Inspections
Whilst it’s impossible to determine how inspections of GP practices will look once the CQC’s single assessment framework comes into play in the months ahead,

If Your CQC Registration Is Dormant, CQC May Cancel It
The Care Quality Commission’s (“CQC”) use of enforcement action, namely notices of proposal (“NOP”) and notices of decision (“NOD”), to either vary or cancel a

What Can A Requires Improvement Rated Service Do To Get Re-Inspected By The CQC?
Over the last 3 years there has been one significant theme in the many conversations that we have had with care providers. They have not

What Are The Regulatory Risks Of Providing On-Line Healthcare Services?
Given the increased cost of living, many healthcare providers may be considering moving their service online to reduce overheads. Whilst this is an option for

NHS Workforce Plan – Battling the Staffing Crisis
The NHS Workforce Plan (“Plan”), published on Friday 7 July 2023, outlines a number of Government interventions designed to reform the NHS workforce in a

How Whistleblowing Can Negatively Affect Your Care Business – A Whistle Stop Tour On Whistleblowing
The 23 June was World Whistle-blower’s day, so it seemed timely to reflect on the subject, in particular a reminder of the law, updates to