Complaints Handling Process – in line with current guidance? As published in Caring Times – May 2020
The Competition and Markets Authority (“CMA”) conducted a ‘Care Homes Market Study’ in 2018 and found that many service users and those acting on their
CQC’s Emergency Support Framework for Adult Social Care
Since the 1 May when details of the Emergency Support Framework (“ESF”) were first published, the CQC has been hosting a series of webinars to further
What healthcare providers need to know about reporting of Covid-19 under RIDDOR
This article is written for healthcare providers in their capacity as employers and it will consider employer duties in relation to work related incidents and
CQC’s Emergency Support Framework – not all it’s cracked up to be
I had to chuckle when I read the CQC Emergency Support Framework. Billed as a supportive process, it would appear to be anything but. It
The issue of medication management during the COVID-19 crisis and beyond
At the time of writing this article on 30 April 2020, there have already been significant developments in the health and social care sector due
Local Authorities Invoke Care Act 2014 Easements -what does it mean for providers?
Social care provisions under Schedule 12 of the Coronavirus Act 2020 came into force on 31 March 2020 when The Coronavirus Act 2020 (Commencement No.2)
