
An Unexpected Foe: Coping with a Commissioning Body’s Reaction to Adverse Regulatory Action
Providers of health and social care services are all too aware of how vital their relationships are with stakeholders. Often they prioritise their relationships with

CQC Hot Topic – Providers Under Scrutiny for Staffing Records
Over recent months we have noticed an increase in Providers being criticised by the CQC in relation to compliance with regulatory requirements related to staff

The CQC And Its Move Towards Imposing Conditions On Registration
During the COVID-19 pandemic, the CQC introduced a risk-based inspection model and focused its inspection activity where service users were deemed to be at risk

How The CQC Will Score Practices Under Its New Regulatory Approach
The CQC is changing its approach to how it regulates GP practices. My colleague, Gemma Nicholas, recently wrote an article outlining the CQC’s new strategy

Should Providers Accept Or Challenge CQC’s Findings?
Many health and social care providers decide to engage with CQC in the spirit of cooperation and collaboration. They accept the ratings awarded to them

The Issue With Local Authorities And Safeguarding Concerns
At Ridouts, we are regularly contacted by providers in relation to issues that they are having with the Local Authority Safeguarding Team and Section 42

Revision Of The Factual Accuracy Comment Process Is As Clear As Mud
The CQC recently asked for feedback on the factual accuracy comment (“FAC”) process – the process whereby providers have 10 working days to submit comments

Understanding the CQC’s strategy and regulatory approach
The CQC is working to fulfil its strategy that was launched last year. Under the new strategy the regulator plans to continually monitor practices and

Notices of Decision – Using the Appeal Process to your Advantage
It is always worrying when you receive a letter from the CQC that states it has decided to cancel your registration, suspend your registration, or

Press Releases – The Right To Speak Up
It is common knowledge within the health and social care sector that an inspection by the CQC is accompanied by an inspection report. This inspection

Is the CQC Too Negative?
Research by Care Home Professional has revealed that in the last five years there has been an increasing number of health and social care providers

Heed the Warning – CQC’s light touch can have heavy consequences for Providers – Are you prepared to challenge?
As has now been widely publicised, the CQC has abandoned its regular schedule of inspection for all health and social care services, including GP practices.