
The Removal Of Residents From Care – Why Using The Word “Eviction” Is Not Helpful
There has been much public comment over recent weeks upon the subject of so-called hardship caused by “eviction” from a care home. The term “eviction”

Challenging The Fees That Local Authorities Pay To Care Providers
Care providers often come to us with concerns they face with local authorities failing to meet the cost of providing care at the standard that

Duty Of Candour – Are We Beginning To See A Growth In Prominence?
As all Providers and Registered Managers will be aware, Regulation 20 of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 (Duty of

What Are The Latest CQC ‘Hot Topics’?
At Ridouts, we have noticed that the latest ‘hot topics’ which CQC inspectors tend to focus on during inspections are as follows: Staff recruitment records

How the NHS Staffing Crisis Could Affect Your Practice’s CQC Rating
The Institute for Policy Research (“IPR”) recently published a report focusing on NHS workforce retention called ‘Should I stay or should I go? NHS staff

GPs: Be Very Careful With CQC Allegations
Ridouts have observed that the CQC have intensified the aggressive presentation of inspections and inspection reports over recent months. This is particularly noticeable in the

The Importance Of Good Record Keeping In Your Care Business
Records are one of the main focus areas during a CQC inspection and one of the main sources of evidence that the CQC relies on

How Can I Secure Fee Increases For Accommodation And Services Provided To My Residents?
We are approaching the end of February. This is the time of year when many providers and commissioners are considering contract review, a part of

What Can Providers Expect From CQC Inspections?
One of the most stressful times for social care providers are CQC inspections. Many have described inspectors as having an ‘agenda’ – looking to uncover

Check Your Trees! Care Home Fined £400,000 For Injuries Resulting From Fallen Tree
The Health and Safety Executive (“HSE”) has successfully prosecuted Bupa Care Homes (CFHCare) (“Bupa”) under Section 3(1) of the Health and Safety at Work etc.

CQC Prosecution – Largest fine issued in connection with maternity services
As all Providers will be acutely aware, the CQC has the power to criminally prosecute under the Health and Social Care Act 2008 (Regulated Activities)

Is CQC’s Decision-Making Process Proportionate?
The CQC makes judgements about the quality of the services it inspects by following its own processes. Some questions whether the regulator is justified in