CQC latest report says care staff give good care in the main

Topics covered: Ridouts professional advice

Within the CQC’s latest annual State of Care report the regulator has said most adult social care services are rated as ‘good’. But, CQC have warned that this is only because of the hard work undertaken by staff in extreme conditions. 78 per cent of adult social care services were rated as ‘good’, compared to 71 per cent ‘good’ in the previous year. ‘Outstanding’ had been granted to around 2 per cent and 19 per cent were rated as ‘Requires Improvement’.

Despite these good numbers, CQC have said this high level of care is ‘unsustainable’ in the long term due to the need for long term funding and resourcing.

CQC found many services who were originally rated ‘inadequate’ have used the findings of their CQC inspection reports to make changes and improve their service.

The sector has responded highly to the report and Vic Rayner, executive director of The National Care Forum (NCF), said: “Against a backdrop of the most challenging times the sector has ever faced it is encouraging to see an increase in the number of adult social care services that are rated as ‘good’.

“The increase from 71 per cent to 78 per cent is a credit to the registered managers and staff who work in the sector seeking to provide the best outcomes for people using services. Staff continue to prioritise relationships and person-centred practice.

“However, as the CQC have recognised in their report, the stresses and strains on the system, on people using services and on the staff cannot be sustained.”

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