Following their first phase CQC have now published the second phase to their report on children and young people’s mental health services in England. CQC spoke with staff working across different parts of the system and to children, young people, parents, families and carers who use their services.
CQC reviewed many policies and procedures and visited hospitals, schools, voluntary organisations and other services. They spoke with over 1,300 people.
CQC looked at three main aspects of the mental health system for children and young people:
- People’s experience of and involvement in care
- How partners plan and deliver services that offer high quality care that can be accessed in a timely fashion
- How partners in the local area identify mental health needs and what they do to start the process of getting the right support for children and young people
They found that many children and young people experiencing mental health problems are not getting the kind of care they deserve. CQC have suggested that ‘things need to change at the top, so those working with children and young people have the support they need to be able to provide the best care’.
Recommendations have been made to organisations responsible for making sure problems with mental health services are dealt with.