The CQC can ask a GP Practice to provide it with information and documentation (which includes medical records) under Section 64 of the Health and Social Care Act 2008 if it considers it necessary or expedient to have for the purposes of any of its regulatory functions. This is a wide remit and failure to comply with a request under Section 64 is an offence punishable with a fine.
The request for information is usually because the CQC has a concern about the Practice. It is therefore important for a GP Practice to consider how that information is presented to the CQC to assure the CQC, whilst complying with the request. It is also important to understand what information is being supplied and how this may impact the Practice should the CQC use it to take action against it.
Ridouts can help by:
- Assisting GP Practices to determine what falls within the scope of the request;
- Compile the requested information and present it in an appropriate format;
- Advising GP Practices what the request might mean for possible future action.

Testimonials
They are saviours! They rescued my business – they are worth every penny!
You feel that you get both legal advice and consultancy, borne out of many years of dealing with regulators.
Caroline came back to me immediately with a high quality, considered response.
I was immediately impressed with Jenny’s knowledge in legal matters and how care homes work at a business level
I went to their symposium – it was a big investment of time – but it was wonderful – I learnt a lot and like the way they spoke – easy to understand, clear, friendly – I would definitely use them if I needed to – and would absolutely recommend them
I know for a fact that the CQC fear Ridouts – they know you are taking it seriously if you work with Ridouts.
I got through to Paul immediately and he told me what to do there and then; I didn’t realise how limited the Local Authority’s powers were.
A superlative job – Thank You seems insufficient.