Imagine if you will a world where public and private providers of health and social care are dealt with an even hand.  A world where private providers of care are given the support and room to offer good quality care to their service users.  A world where inspections and ratings are not excessively relied upon […]

CQC has completed its first cycle of inspections under its new inspection regime. But, what now? How have inspections impacted the adult social care sector? The Kings Fund and Alliance Manchester Business School (“AMBS”) have produced a report evaluating the CQC’s approach to inspecting and rating health and social care providers. The findings of the […]

The House of Commons recently debated the future of the Transforming Care programme[1]. Concerns were raised that the Programme was unlikely to realise the ambitions set out in the Building the Right Support strategy before it ends in 2019. These ambitions are to develop more community services for people with learning disabilities and/or autism, who […]

The House of Commons recently debated the future of the Transforming Care programme[1]. Concerns were raised that the Programme was unlikely to realise the ambitions set out in the Building the Right Support strategy before it ends in 2019. These ambitions are to develop more community services for people with learning disabilities and/or autism, who […]

The General Pharmaceutical Council (GPhC) has just launched a consultation requesting views on changes to their 2015 guidance for pharmacy services, specially for those services provided on the internet or at a distance. The consultation process will run for 8 weeks, until 21 August 2018, and we strongly urge all providers within this specific sector […]

On 31 May 2018 The Competition and Markets Authority (CMA) published advice to UK care home providers on charging fees after a resident’s death. The advice is based upon the Consumer Rights Act 2015 (CRA) and Consumer Protection for Unfair Trading Regulations 2008 (CPRs). The CRA applies a test of fairness to terms in a […]

Since the introduction of the CQC rating system in 2014 there have been various revisions of CQC’s guidance to providers on how it monitors, inspects and regulates adult social care services which impact how CQC makes judgements and how providers can challenge these. It is important for providers to challenge factual inaccuracies and misleading comments […]

In recent months we at Ridouts have seen a significant increase in the Care Quality Commission’s use of enforcement action. Providers are approaching us seeking explanations for the serious looking correspondence that has landed on their doorstep. Emblazoned in bold lettering, the headings bear the ominous text “NOTICE OF PROPOSAL TO CANCEL YOUR REGISTRATION” or […]

As first published in the HSJ Insight and Influence Channel. We are in mid-Winter.  We were told the NHS was never better prepared.  A significant ‘flu “epidemic”, relatively unusual cold conditions and a difficult Christmas (most of which were unpredictable) have all intervened. Confidence has been shattered.  We have all viewed images, designed to be […]