Day: 16 July 2018

Care England responds to CMA draft guidance

The largest representative body for independent providers of adult social care, Care England, has responded to the Competition and Market Authority’s consultation document on draft advice on consumer law for care home providers. Professor Martin Green OBE, Chief Executive of Care England has said:- “Unfortunately the CMA has limited the scope of its draft guidance …

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An important lesson in Legionella management and large company fines

BUPA has been fined £3million following the death of a service user who contracted Legionnaires’ disease and died. This Health and Safety Executive (HSE) prosecution is significant because it looks at large company fine levels. Ipswich Crown Court heard that the service user moved into a BUPA care home in March 2015 and died three …

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Annual report reveals increasing number of complaints about Ofsted

Ofsted’s annual report has revealed an increasing number of complaints are being upheld than they were previously. In terms of statistics, between 2017 and 2018, 20% of complaints were either upheld or partially upheld at the second stage of Ofsted’s complaints procedure, compared to 17% between 2016 and 2017. With regards to complaints reaching the …

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