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Local Government Ombudsman publishes report on social care complaints

The Local Government Ombudsman (LGO) has recently published a report titled ‘Adult Social Care: LGO – the single point of contact for complaints’.  The report aims to help improve services and good administration by analysing key trends highlighted from adult social care complaints, providing an insight into issues affecting all users of social care. Four …

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The White Paper: Caring for our future: reforming care and support: an information revolution?

A great deal of public attention has focussed on the introduction in England of a universal system of deferred payments for residential care which, it is proposed, will take effect from April 2015. However, an area that has received limited media coverage is the less sensational commitment to improving the information available to support people …

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Ofsted to Work with CQC

Services for vulnerable children are set for a major overhaul which will see the role of health services, police, probation and local authority services come in for closer inspection. At present, unannounced child protection inspections are carried out by Ofsted, but these only scrutinise in depth the performance of the local authority. Inspection of the …

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Ban on Botox prescriptions over the phone and internet

An investigation by BBC London has highlighted the need for the General Medical Council (GMC) to clampdown on how doctors prescribe Botox.  An undercover nurse secretly filmed a doctor teaching what have been described as “wrong and unacceptable” practices to nurses during a Botox training session. The doctor in question was secretly filmed suggesting that, …

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