Services

Consumer Law for Care Homes – Validity & Enforceability of Commercial Contracts

Consumer Law for Care Homes – Validity & Enforceability of Commercial Contracts Providers should review their existing agreements to ensure they do not fall foul of consumer law. These contracts usually address medium to long term arrangements so the validity and enforceability of them is important when considering the business security of a care service. …

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General Practitioners

Whether you run an NHS or private practice, the requirement for GP practices to register with the Care Quality Commission has added an additional layer of complexity to running a successful practice.   Balancing and juggling competing demands whilst maintaining high quality patient care can be tough. Cancellation, Suspension, or Variation of Conditions of registration Section …

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Police Investigations

When a major unexpected event occurs at a home there may be many authorities and bodies interested in what has happened, and what is happening, at the Home.  If warranted, the Police may start an investigation into a death or a serious incident, such as an allegation of abuse.  Police investigations takes priority over other …

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Adult Safeguarding and Local Authority Designated Officer (LADO) Investigations

Providers may find themselves involved in safeguarding investigations, whether that is through self-reported matters or because third-parties make a referral or allegation. A section 42 enquiry can sometimes lead to difficult, protracted and opaque safeguarding investigations.  They can lead to embargoes and large-scale investigations.  Sometimes contracts can be cancelled and service users moved.  Investigations can …

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Application for Registration

Any business falling within the scope of registration must be registered with the relevant regulator, be it the Care Quality Commission, the Care Inspectorate Wales or the Care Inspectorate. The process of registration can be complicated and lengthy but if a provider prepares itself thoroughly then it should run more smoothly. Our team of specialist …

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Challenging Regulator Prosecutions

In some cases, CQC or regulatory action can take the form of criminal prosecutions with the risk of substantial fines, reputation damaging publicity and sometimes even imprisonment. Regulator prosecutions, and even threatened prosecutions will affect commissioners, service users, bankers, investors and future regulation. In regulatory prosecutions there is also an increasing ability to “pierce the …

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Contracts

Commissioning Contracts and Fee Disputes Commissioners of care will carry out contract monitoring visits of services to ensure providers are meeting the terms of their contract. These visits may take place as a matter of course, or because they have been prompted by a safeguarding alert or a regulator visit. Sometimes these visits are used …

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