challenging local authorities

How To Handle Service User Admissions From Pushy Local Authorities And Ensure Their Problem, Does Not Become Your Problem!

Ridouts has seen an emergence of Local Authorities (“LAs”) attempting to place service users with complex needs into residential care homes (with a lower fee rate) from more expensive mental health facilities. This is causing a strain on the commercial relationship between health and social care providers and the LA. This article will examine why …

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The Emergence Of Fee Disputes Between Care Home Providers And Local Authorities

Ridouts has seen an emergence of fee disputes between care home providers and local authorities in recent times. These disputes are arising out of the Care Act 2014 in respect of financial needs assessments or annual fee increases, where the local authority (“LA”) has refused to pay. Disputes particularly centre around the aspect of “financial …

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The Importance of Consumer Law Obligations in Social Care: Transparency

An often overlooked, but fundamental, aspect of the social care industry is consumer law, particularly in relation to the contractual relationship between provider and service user where the services are privately funded. At its core, social care is a contractual relationship between consumer (i.e. service users) and trader (i.e. providers). As such, providers who enter …

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Challenging The Fees That Local Authorities Pay To Care Providers

Care providers often come to us with concerns they face with local authorities failing to meet the cost of providing care at the standard that providers themselves deem necessary to maintain compliance with the regulations.  Providers complain of being largely ignored by those in charge of making such decisions within the local authority and many …

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The Issue With Local Authorities And Safeguarding Concerns

At Ridouts, we are regularly contacted by providers in relation to issues that they are having with the Local Authority Safeguarding Team and Section 42 safeguarding enquiries. This article considers some of the issues that arise as a result of Local Authorities failing to understand their duties and remit under the Care Act 2014 and …

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