gp services

How The CQC Will Score Practices Under Its New Regulatory Approach

The CQC is changing its approach to how it regulates GP practices. My colleague, Gemma Nicholas, recently wrote an article outlining the CQC’s new strategy and regulatory approach and what this might mean for practices. The CQC has released further detail on how it intends to assess providers within its new regulatory model; including its …

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NHS patients in England to be offered chance to travel for surgery

NHS patients in England who have been waiting for more than two years for surgery are being offered hospital treatment in alternative parts of the country. Subsequently, more than 6,000 long term waiting list patients are being offered travel costs and accommodation costs in an attempt to tackle the NHS backlog. The aim of this …

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Low Patient satisfaction could lead to increase in complaints and CQC inspections

Earlier this year the British Social Attitudes (“BSA”) survey found that public satisfaction with GP services had hit its lowest point since the survey first began in 1983.  Satisfaction with GP services dropped to 65% in 2017 – down seven percentage points compared with the previous year, and the biggest one-year change since the survey …

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