GPs

How The CQC Will Score Practices Under Its New Regulatory Approach

The CQC is changing its approach to how it regulates GP practices. My colleague, Gemma Nicholas, recently wrote an article outlining the CQC’s new strategy and regulatory approach and what this might mean for practices. The CQC has released further detail on how it intends to assess providers within its new regulatory model; including its …

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Care home residents and staff to get new Covid-19 jabs & GP-led vaccination teams to be paid as an incentive

Care home residents and staff are set to be among the first in the world to receive the new, variant-tackling jabs from Monday 12 September 2022. This is part of the NHS COVID-19 autumn vaccination programme. Furthermore, to encourage protection, GPs will be incentivised to deliver ‘accelerated’ COVID-19 autumn boosters, with payments up to a …

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Polio virus detected in London sewage samples – will this result in an influx of Vaccinations for GPs?

On 22 June 2022, the UK’s Health authorities declared a national incident regarding the detection of the polio virus in London sewage and as such, have informed the World Health Organisation (“WHO”). This is following the United Kingdom’s Health Security Agency (“UKHSA”) finding traces of the polio virus in samples collected from the London Beckton …

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Low Patient satisfaction could lead to increase in complaints and CQC inspections

Earlier this year the British Social Attitudes (“BSA”) survey found that public satisfaction with GP services had hit its lowest point since the survey first began in 1983.  Satisfaction with GP services dropped to 65% in 2017 – down seven percentage points compared with the previous year, and the biggest one-year change since the survey …

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Patients in waiting rooms in England are no longer required to socially distance

On 14 April 2022, the Government introduced new ‘stepping down’ rules which apply to NHS hospitals, GP surgeries and emergency departments. As part of these rules, in England, there is no longer a requirement for patients to socially distance in waiting rooms. This is demonstrative of the Government’s ‘Living with COVID-19’ approach that they are …

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How does the CQC expect practices to handle complaints?

Over the last two years, many have predicted that there would be an upsurge in GP complaints, owing to the changes in working practices to cope with COVID-19. This article explores what primary medical service providers can do to strengthen their complaints processes with the aim of avoiding falling foul of Regulations 16 and 17 …

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